Enterprise Applications Analyst II — ServiceNow ITSM Expert

Evanhoe

United States

Remote

USD 80,000 - 110,000

Full time

4 days ago

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Job summary

Evanhoe supports enterprise business applications for government and commercial clients, delivering IT solutions and technical services. You will analyze, support, and maintain critical systems to ensure reliable operation and performance.

As the primary contact for assigned applications and business units, you will troubleshoot issues and collaborate with stakeholders to resolve problems and drive mission success.

Qualifications

3-5 years of experience supporting enterprise business applications.
Experience supporting COTS and/or custom applications.
Working knowledge of the SDLC.

Responsibilities

Analyze, support, and maintain enterprise business applications.
Serve as the primary point of contact for assigned applications and business units.
Troubleshoot and resolve application issues and system errors.

Skills

Enterprise applications support

SDLC knowledge

Troubleshooting

Education

Bachelor's Degree + DOD clearance

Tools

ServiceNow

Salesforce

Microsoft Dynamics

SharePoint

Jira

Remedy

Job description

As the primary contact for assigned applications and business units, you will troubleshoot issues and collaborate with stakeholders to resolve problems and drive mission success.

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