Enterprise Support Specialist / IT Operations Specialist

Kapu Solutions LLC; Hawaii; On-site; USD 82,000 - 100,000; Full time

Job summary

Kapu Solutions INC is seeking an Enterprise Support Specialist / IT Operations Specialist to handle end-user and enterprise IT operations from Fort Shafter Flats, Hawaii. The role involves ticketing, PKI/CAC support, licensing management, and endpoint imaging for classroom and enterprise environments.

Ideal candidates will have Security+ certification and hands-on experience with ServiceNow, MSP ticketing, and on-site IT services in a secure network setting.

Qualifications

• Security+ certification required.

Responsibilities

• Manages AESMP/ServiceNow tickets effectively to resolve issues.
• Provides PKI/CAC support for users and systems.
• Manages Microsoft licensing and compliance for organization.
• Performs endpoint imaging and deployment tasks across devices.
• Delivers classroom/enterprise endpoint support across SIPR/NIPR networks.
• On-site services at Fort Shafter Flats, Hawaii, for local users and groups.

Skills

ServiceNow

PKI/CAC

Microsoft licensing

Endpoint imaging

On-site support

Job description

Enterprise Support Specialist / IT Operations Specialist

Job position to be filled - Kapu Solutions INC - Jul 16, 2026

Label: Enterprise Support Specialist / IT Operations Specialist

Expected date: As Soon As Possible

Salary: $82,000 – $100,000

Contact for recruitment: SuperAdmin [e-mail]

Job responsibilities include:

• Manages AESMP/ServiceNow tickets
• PKI/CAC support
• Microsoft licensing
• Endpoint imaging
• Classroom/enterprise endpoint support across SIPR/NIPR
• On-site services at Fort Shafter Flats

Requirements: Security+ certification required.