Senior Technical Field Service Engineer - DoD Infra & Linux

Assured Information Security (AIS); Wahiawa (HI); On-site; USD 113,000 - 150,000; Full time

Benefits offered by this job

Employer paid health insurance

7% 401k contribution

Job summary

Assured Information Security (AIS) is seeking an experienced Technical Field Service Representative (Infrastructure Support) to support a critical 24/7 DoD cyber operations program in Wahiawa, Hawaii. The role requires an active TS/SCI w/CI Poly and involves shift work with on-call rotations.

You will integrate, troubleshoot, and optimize system components across test and production environments, perform daily administration, and manage Splunk, VCenter/ESXi/Horizon, and NetApp LUNs.

Qualifications

• Bachelor's degree with 5+ years of directly related experience or Master's with 3+ years of directly related experience.
• Proficiency with Ansible and Python for deployment and automation.
• Linux and Windows system administration.
• Patching Windows and Linux vulnerabilities, host-based networking and Cisco configurations.
• Security Technical Implementation Guides (STIGs).
• Linux+ or similar certification; CCNA certification.

Responsibilities

• Integrate, troubleshoot, and optimize system components across test and production environments.
• Perform daily system administration: configuration, patching, performance tuning, monitoring.
• Assess user needs and implement upgrades and configuration changes to improve functionality.
• Monitor load and capacity to plan technical refreshes.
• Install and maintain OS; lead RHEL updates using Ansible; use shell scripting for automation.
• Manage Splunk cluster and indexer health; implement monitoring and automation improvements.
• Install/upgrade Cisco NX-OS, Catalyst devices, VCenter, ESXi, and Horizon components.
• Administer and expand NetApp LUNs; ensure iSCSI connectivity and storage growth.
• Develop innovative solutions; mentor team members as needed.
• Support on-call and weekend installations with flexibility.

Skills

Ansible

Python

Linux

Windows

STIGs

Cisco configurations

Education

Bachelor's degree in related field

Master's degree in related field

Tools

VCenter

ESXi

Horizon

NetApp LUNs

Splunk

Cisco NX-OS

Catalyst devices

Job description

Assured Information Security (AIS) is seeking an experienced Technical Field Service Representative (Infrastructure Support) to support a critical 24/7 DoD cyber operations program in Wahiawa, Hawaii. The role requires an active TS/SCI w/CI Poly and involves shift work with on-call rotations.

You will integrate, troubleshoot, and optimize system components across test and production environments, perform daily administration, and manage Splunk, VCenter/ESXi/Horizon, and NetApp LUNs.