Enterprise IT Business Partner

Delaware North; Buffalo (NY); Hybrid; USD 157,000 - 213,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Friends and family discounts

Job summary

Delaware North Global Headquarters is seeking an Enterprise IT Business Partner to join our Information Technology team in Buffalo, NY. This hybrid role partners with Corporate Function executives to ensure technology investments are prioritized and strategically aligned with business goals.

You will shape demand, challenge requests for scalability, and guide technology strategy across enterprise platforms, delivering measurable value and transformation.

Qualifications

• 10+ years of experience in enterprise IT, business relationship management, technology strategy, or digital transformation roles.
• Experience working in complex, matrixed environments with enterprise-scale systems and governance structures.

Responsibilities

• Shape strategic alignment of IT to operational priorities and long-term transformation goals, translating complex strategies into prioritized IT demand.
• Challenge and refine business requests to ensure scalability, architectural integrity, and alignment to enterprise standards.
• Advise Corporate Function executives on technology strategy and digital transformation decisions by aligning investments to enterprise value, risk, and scalability.
• Lead enterprise business planning and drive technology adoption initiatives, proactively managing organizational impacts and ensuring measurable, sustained adoption and value realization.
• Innovate and advance operational capability by identifying opportunities through insight analysis, automation, data enablement, and digital transformation.

Skills

Enterprise IT experience

Relationship management

Technology strategy

Digital transformation

Executive influence

Job description

The opportunity

Delaware North Global Headquarters is hiring an Enterprise IT Business Partner to join our Information Technology team in a hybrid role at our Global Headquarters in Buffalo, New York. As an Enterprise IT Business Partner, you will be the primary enterprise-level partner to Corporate Function executives responsible for ensuring technology investment, prioritization, and strategic alignment.

Pay

Minimum – Anticipated Maximum Base Salary: $157,400 – $212,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Shape strategic alignment of technology to operational priorities and long-term transformation goals, translating complex and evolving strategies into clear, prioritized, and governable IT demand to drive efficient execution across IT delivery teams
• Challenge and refine business requests to ensure scalability, architectural integrity, and alignment to enterprise standards
• Advise Corporate Function executives on technology strategy and digital transformation decisions by aligning investments to enterprise value, risk, and scalability
• Lead enterprise business planning and drive technology adoption initiatives, proactively managing organizational impacts and ensuring measurable, sustained adoption and value realization
• Innovate and advance operational capability by identifying opportunities through insight analysis, automation, data enablement, and digital transformation

More about you

• 10+ years’ experience in enterprise IT, business relationship management, technology strategy, or digital transformation roles
• 5+ years’ experience in senior enterprise-facing roles, with direct accountability for shaping demand, influencing executives, and governing technology investment portfolios
• Experience working in complex, matrixed environments with enterprise-scale systems, shared services, and complex governance structures
• Experience in IT portfolio management, prioritization frameworks, translating business strategy into IT demand, roadmaps, and governed portfolios, influencing executive team members, supporting enterprise platforms including Finance and Legal,
• Demonstrated success leading business transformation and technology adoption at scale

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