Enterprise IT Business Partner

Delaware North; Buffalo (NY); On-site; USD 157,000 - 213,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Annual performance bonus

Paid vacation days

Paid parental bonding leave

Tuition and certification reimburse

Friends and family discounts

Job summary

Delaware North Global Headquarters in Buffalo, NY is hiring an Enterprise IT Business Partner to join our IT team in a hybrid role. You will serve as the primary enterprise partner to Corporate Function executives, aligning technology investment with strategic priorities and guiding IT demand across delivery teams.

You will influence executives on digital transformation, shape demand, and ensure governance across portfolios, delivering measurable value and scalable solutions.

Qualifications

• 10+ years in enterprise IT, business relationship management, technology strategy, or digital transformation roles.

Responsibilities

• Shape strategic alignment of technology to operational priorities and long-term transformation goals.
• Challenge and refine business requests to ensure scalability, architectural integrity, and alignment to enterprise standards.
• Advise Corporate Function executives on technology strategy and digital transformation decisions by aligning investments to enterprise value, risk, and scalability.
• Lead enterprise business planning and drive technology adoption initiatives, proactively managing organizational impacts and ensuring measurable, sustained adoption and value realization.
• Innovate and advance operational capability by identifying opportunities through insight analysis, automation, data enablement, and digital transformation.

Skills

Enterprise IT

Relationship management

Technology strategy

Digital transformation

Executive influence

Job description

The opportunity

Delaware North Global Headquarters is hiring an Enterprise IT Business Partner to join our Information Technology team in a hybrid role at our Global Headquarters in Buffalo, New York. As an Enterprise IT Business Partner, you will be the primary enterprise-level partner to Corporate Function executives responsible for ensuring technology investment, prioritization, and strategic alignment.

Pay

Minimum – Anticipated Maximum Base Salary: $157,400 - $212,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Shape strategic alignment of technology to operational priorities and long-term transformation goals, translating complex and evolving strategies into clear, prioritized, and governable IT demand to drive efficient execution across IT delivery teams
• Challenge and refine business requests to ensure scalability, architectural integrity, and alignment to enterprise standards
• Advise Corporate Function executives on technology strategy and digital transformation decisions by aligning investments to enterprise value, risk, and scalability
• Lead enterprise business planning and drive technology adoption initiatives, proactively managing organizational impacts and ensuring measurable, sustained adoption and value realization
• Innovate and advance operational capability by identifying opportunities through insight analysis, automation, data enablement, and digital transformation

More about you

• 10+ years’ experience in enterprise IT, business relationship management, technology strategy, or digital transformation roles
• 5+ years’ experience in senior enterprise-facing roles, with direct accountability for shaping demand, influencing executives, and governing technology investment portfolios
• Experience working in complex, matrixed environments with enterprise-scale systems, shared services, and complex governance structures
• Experience in IT portfolio management, prioritization frameworks, translating business strategy into IT demand, roadmaps, and governed portfolios, influencing executive team members, supporting enterprise platforms including Finance and Legal,
• Demonstrated success leading business transformation and technology adoption at scale

Who we are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.