Enterprise Integration Lead: AI, CRM & Automation

Eli Lilly and Company; Indianapolis (IN); Presencial; USD 66 000 - 154 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Up to 10% travel

Resumo da oferta

Eli Lilly and Company in Indianapolis seeks a Technical Integrator Lead to bridge business strategy and technical execution, delivering integrated enterprise solutions across applications, platforms, and data sources. You will guide solution design, governance, and delivery, partnering with product, platform, and engineering teams to meet security and regulatory requirements.

This role emphasizes building scalable integration patterns, AI-enabled services, and measurable outcomes, plus mentoring

Qualificações

• Bachelor’s degree in computer science or information technology related field.
• 3+ years in IT delivering technology solutions and integrations.
• Experience providing functional or direct technical direction to developers, engineers, or testers, including mentoring and performance feedback.
• Experience integrating major enterprise SaaS platforms such as Workday, Salesforce, SAP, ServiceNow, or Veeva.
• Experience with CI/CD pipelines, infrastructure-as-code, and automated testing in a regulated release environment.
• Experience with AI solution design, prompt engineering, and AI-powered support and self-service capabilities.
• Authorized to work in the United States full-time; visa sponsorship not offered.

Responsabilidades

• Design and implement integration solutions across enterprise applications, platforms, and data sources.
• Translate business and functional requirements into scalable technical solutions and integration designs.
• Define and promote integration standards, patterns, APIs, and reusable components.
• Lead technical integration efforts throughout the solution lifecycle, from design through implementation.
• Coordinate activities across platform and/or product teams, engineers, vendors, and business stakeholders.
• Identify and manage technical dependencies, risks, and integration challenges.
• Facilitate technical reviews and drive alignment across systems and technology domains.
• Ensure solutions follow architecture, security, data privacy, and regulatory requirements.
• Maintain technical documentation and support operational excellence through monitoring and support readiness.
• Seek opportunities to improve system interoperability, automation, scalability, and platform performance.
• Provide day-to-day technical direction and mentorship to integration developers, engineers, and delivery partners, fostering consistent technical practices and skill growth.
• Define, track, and report integration performance metrics and KPIs to leadership.
• Lead the delivery methodology and cadence for integration workstreams within CRM Agile/Scrum or SAFe ceremonies.
• Serve as the functional SME for Employer and FRM capabilities, prioritizing roadmaps.
• Drive solution design and platform strategy by influencing Veeva CRM configuration designs and implementation approaches.
• Own requirements management, backlog prioritization, testing strategy, release readiness, and continuous improvement.
• Lead innovation and operational excellence by driving root cause analysis, identifying AI opportunities, and building scalable AI agents.

Conhecimentos

CI/CD pipelines

AI solution design

Mentoring

SaaS integrations

Technical leadership

Work authorization US

Formação académica

Bachelor’s degree in computer science or information technology related field

Ferramentas

Workday

Salesforce

SAP

ServiceNow

Veeva

Descrição da oferta de emprego

Eli Lilly and Company in Indianapolis seeks a Technical Integrator Lead to bridge business strategy and technical execution, delivering integrated enterprise solutions across applications, platforms, and data sources. You will guide solution design, governance, and delivery, partnering with product, platform, and engineering teams to meet security and regulatory requirements.

This role emphasizes building scalable integration patterns, AI-enabled services, and measurable outcomes, plus mentoring