Enterprise Implementation Manager - Healthcare SaaS

Neara; New York (NY); Hybrid; USD 105,000 - 150,000; Full time

Job summary

Neara is seeking a Customer Implementation Manager in New York City. This strategic role focuses on managing implementations for large digital healthcare clients, driving onboarding, product adoption, and long-term value.

Applicants should have at least 4 years of relevant experience, particularly in digital healthcare or regulated SaaS environments. The job offers a hybrid work model with a salary of $105,000 to $150,000 per year.

Qualifications

• 4+ years of experience in customer implementation, operations, or program management.
• Experience in digital healthcare services or regulated SaaS.
• Strong ability to translate complex business requirements into actionable plans.

Responsibilities

• Lead implementations for large digital healthcare customers.
• Own implementation health and progress, coordinate cross-functional teams.
• Serve as a trusted advisor and advocate during the implementation lifecycle.

Skills

Customer implementation

Customer operations

Program management

Communication

SaaS customer lifecycle

Job description

Neara is seeking a Customer Implementation Manager in New York City. This strategic role focuses on managing implementations for large digital healthcare clients, driving onboarding, product adoption, and long-term value.

Applicants should have at least 4 years of relevant experience, particularly in digital healthcare or regulated SaaS environments. The job offers a hybrid work model with a salary of $105,000 to $150,000 per year.