Enterprise Implementation Lead

Ivo Inc.; New York (NY); On-site; USD 140,000 - 170,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Unlimited PTO

Relocation assistance

Generous office space and snacks

Job summary

Ivo Inc. seeks an Implementation Specialist in New York, NY to lead onboarding for large enterprise customers using their AI platform for contract management. This role requires 4–8+ years in implementation or customer delivery roles, and the ability to manage complex customer projects while ensuring smooth integration to their system. Competitive salary range is $140,000 - $170,000. Join a company that values innovation and operational excellence.

Qualifications

• 4–8+ years in implementation, onboarding, or customer delivery roles.
• Significant experience working with enterprise customers.
• Strong ability to scope ambiguous problems and design structured solutions.

Responsibilities

• Lead post-sale onboarding for large enterprise customers.
• Facilitate structured scoping sessions to understand customer objectives.
• Manage implementation-related requests during onboarding.

Skills

Implementation experience

Customer service

Technical fluency

Project management

Communication skills

Job description

Ivo Inc. seeks an Implementation Specialist in New York, NY to lead onboarding for large enterprise customers using their AI platform for contract management. This role requires 4–8+ years in implementation or customer delivery roles, and the ability to manage complex customer projects while ensuring smooth integration to their system. Competitive salary range is $140,000 - $170,000. Join a company that values innovation and operational excellence.