Enterprise Events Executive

Lucky Strike Entertainment; San Francisco (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Lucky Strike Entertainment is seeking an Enterprise Events Executive to own and grow a portfolio of named corporate accounts across markets.

You will deepen relationships, drive retention, and expand bookings with a strong focus on executive-level engagement and strategic planning.

Qualifications

• 3–5+ years in customer success or account management.
• Proven ability to grow a portfolio and retain revenue.
• Executive-level relationship-building across multi-stakeholder orgs.
• Strategic account plans and growth opportunities identified early.
• CRM proficiency and data-driven health tracking.

Responsibilities

• Own a portfolio of named corporate accounts and nurture long-term loyalty.
• Engage clients to align offerings with success metrics.
• Spend ~50% time in the field with clients and venues.
• Onboard new accounts transitioned from Enterprise Partnerships.
• Deliver tailored event programming and resources.
• Develop account success plans and drive revenue growth.
• Manage renewals, expansions, and new business across the book.
• Hit quarterly quota and earnings via tiered commissions.

Skills

Account management

Client-facing sales

CRM tools

Strategic thinking

Field sales

Tools

Salesforce

HubSpot

Gainsight

Job description

Overview

The Role

As an Enterprise Events Executive, you own our most valuable corporate relationships end-to-end.Youareassigned a portfolio of named strategic accounts, including new accounts transitioned to you from our Enterprise Partnerships Executives. Your job is to deepen those relationships, drive retention, grow revenue, and expand accounts across markets. You build, protect, and scale the accounts that matter most. We lead with presence - Lucky Strike Entertainmentoperatesa camera-first policy. All video calls with clients and internal stakeholdersrequirecameras on, and we expect associates to show up polished and professional - that meansappropriate attire, a clean environment, and the kind of executive presence that reflects the brand werepresent.

What You'll Do

Own Your Account Portfolio

• Serve as the primary point of contact for a portfolio of named corporate accounts - building trusted relationships that drive long-term loyalty and repeat business

• Proactively engage clients to understand their goals, uncover challenges, and align Lucky Strike Entertainment's offerings to their success metrics
• Field-oriented role with an expectation of minimum 50% time in the field - present with clients, at venues, and across your territory

What You'll Bring

Youdon'tneed to check every box - buthere'swhat sets the best candidates apart.

• 3-5+ years of experience in customer success, account management, or a client-facing sales or hospitality role

• Proven ability to manage and grow a portfolio of corporate accounts with a focus on retention, satisfaction, and expansion

• Relationship-first approach - you build trust at the executive level and know how to navigate large, multi-stakeholder organizations

• Strategic thinker who develops account success plans andidentifiesgrowth opportunities before clients ask

• Strong understanding of CRM tools - Salesforce, HubSpot, Gainsight, or similar - and comfortable leveraging data to track account health and performance
• Drive customer retention, repeat bookings, and satisfaction across our national portfolio of venues

Onboard and Activate New Accounts

• Receive and onboard new accounts transitioned from our Enterprise Partnerships Executives - ensuring a seamless transition fromsaleto experience and a strong start to every client relationship

• Deliver tailored event programming recommendations, resources, and best practices aligned to each client's goals and group needs

Grow Revenue and Expand Markets

• Develop and execute account success plans aligned with clientobjectives, booking cadences, and revenue growth targets

• Identifyand act on upsell, cross-sell, and cross-market expansion opportunities within your portfolio

• Own outreach to all named key accounts and manage event pipeline, renewals, and incremental growth across your full book of business

Hit Your Numbers

• Quarterly quota paid monthly on a tiered basis - stronger performance means stronger earnings

• A Commission QRG will detail exactly how your pay is structured from day one review to a committee or standing on a venue floor at a 300-person buyout
• Highly organized with strong pipeline discipline - managing renewals, expansions, and new business simultaneously
• Comfortable with Outlook, Microsoft Teams, Excel, and GEMS

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visitir.luckystrikeent.com.