Enterprise Engagement & Insights Program Lead - Hybrid

PG&E; Oakland (CA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

PG&E is seeking a Senior Program Manager for Enterprise Engagement & Insights in Oakland. The role leads end-to-end project planning for Joy at Work listening initiatives, coordinating surveys, data analysis, and action planning to drive culture and performance outcomes.

The position emphasizes lean discipline, standardized processes, and cross-functional collaboration, with hybrid work 1-2x weekly at the Oakland General Office.

Qualifications

• Bachelor's degree or equivalent experience.
• 6 years of related experience or equivalent.
• Advanced knowledge of Program Management.
• Ability to communicate findings and recommendations to various levels of management.
• Ability to effectively manage multiple projects with demanding time constraints.
• Knowledge and understanding of business drivers.
• Demonstrated ability to manage or direct teams.
• Ability to work within a Regulatory environment.
• Ability to assess and recommend solutions for assigned projects.

Responsibilities

• Lead the development, execution, and ongoing management of integrated project plans for enterprise Joy at Work listening initiatives including Pulse surveys, all-coworker Joy at Work, and Joy Daily.
• Manage the full survey lifecycle, including planning, survey development, testing, launch readiness, deployment, monitoring, results rollout, and post-survey follow-up.
• Establish and manage project milestones, timelines, deliverables, dependencies, and critical paths to ensure timely execution.
• Apply lean methodology and project management best practices to improve operational efficiency, execution consistency, and program effectiveness.
• Develop and maintain standardized project management tools, operating procedures, implementation checklists, and governance processes.
• Support Command Center management, operating reviews, and performance reporting through accurate and timely project updates.
• Coordinate cross-functional teams, internal partners, and external vendors to ensure alignment, accountability, and successful delivery.
• Works independently with limited guidance

Skills

Program management

Communication skills

Multitasking

Regulatory environment

Leadership

Business drivers

Solution assessment

Education

Bachelor's degree or equivalent

Job description

PG&E is seeking a Senior Program Manager for Enterprise Engagement & Insights in Oakland. The role leads end-to-end project planning for Joy at Work listening initiatives, coordinating surveys, data analysis, and action planning to drive culture and performance outcomes.

The position emphasizes lean discipline, standardized processes, and cross-functional collaboration, with hybrid work 1-2x weekly at the Oakland General Office.