Enterprise Data & AI Success Partner

DataCamp; New York (NY); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Stock options

Unlimited PTO

401K with match

Insurance (medical, dental, vision, +)

Job summary

DataCamp is seeking a Customer Success professional to drive data and AI readiness across enterprise organisations. You will own the customer lifecycle from onboarding to renewal for our strategic B2B clients, and partner with sales, product, and marketing to ensure adoption and value realization at scale.

You will champion data maturity, tailor DataCamp for Business offerings, and coach clients on achieving their data and AI transformation goals, delivering measurable outcomes and lasting

Qualifications

• 3+ years of industry experience in relevant fields (e.g., consulting, customer success, pre-sales, account management, support).
• Experience with big data and advanced analytics trends and vendors.
• Proven ability to meet/exceed GRR and NRR targets and manage a portfolio.

Responsibilities

• Manage the customer lifecycle from onboarding to renewal for top-tier DataCamp B2B clients.
• Build proactive success plans and goals for data & AI transformation and upskilling.
• Collaborate with sales, CS, product, and marketing to drive adoption and growth.
• Launch learning initiatives to promote access and outcomes for thousands of learners.
• Capture and promote business value created from DataCamp usage.
• Elevate conversations to win renewals, upsell, and cross-sell.
• Understand DataCamp products and use this to influence renewal and expansion.

Skills

Big data analytics

GRR/NRR targets

Salesforce

Renewal quotes & POs

Cross-functional collaboration

Tools

Salesforce

Job description

DataCamp is seeking a Customer Success professional to drive data and AI readiness across enterprise organisations. You will own the customer lifecycle from onboarding to renewal for our strategic B2B clients, and partner with sales, product, and marketing to ensure adoption and value realization at scale.

You will champion data maturity, tailor DataCamp for Business offerings, and coach clients on achieving their data and AI transformation goals, delivering measurable outcomes and lasting