Enterprise Conversational AI Solutions Engineer

Contivio; Irvine (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Bonuses tied to KPIs

Full benefits package

Job summary

Contivio is looking for an AI Solutions Consultant to implement and configure AI Agents across various channels. The ideal candidate will utilize their knowledge of conversational AI to help clients achieve their business objectives through effective AI integration.

Located in Irvine, CA, the position demands a Bachelor's degree in a related field and 2+ years of hands-on experience in delivering AI solutions. Competitive salary and bonus structure available, along with comprehensive benefits.

Qualifications

• 2+ years of experience in AI or automation solutions.
• Experience with contact center and customer engagement platforms.
• Ability to explain complex AI concepts to non-technical audiences.

Responsibilities

• Implement and configure AI Agents across multiple channels.
• Conduct customer discovery workshops and analyze environments.
• Collaborate with Engineering and Customer Success to deliver AI solutions.

Skills

Large Language Models (LLMs)

Conversational AI

Business Requirement Gathering

APIs and Integrations

Analytical Skills

Written and Verbal Communication

Education

Bachelor's degree in Computer Science, Information Systems, or equivalent

Tools

Salesforce

Zendesk

HubSpot

Job description

Contivio is looking for an AI Solutions Consultant to implement and configure AI Agents across various channels. The ideal candidate will utilize their knowledge of conversational AI to help clients achieve their business objectives through effective AI integration.

Located in Irvine, CA, the position demands a Bachelor's degree in a related field and 2+ years of hands-on experience in delivering AI solutions. Competitive salary and bonus structure available, along with comprehensive benefits.