Enterprise Configuration & CMDB Specialist

Maximus; Jefferson City (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus is seeking an experienced Configuration Management professional to provide advanced support for CMDB operations and change management across enterprise systems. The role emphasizes governance, data quality, and compliance in a federal/public sector context.

Candidates should have 5+ years in configuration/change management, with ServiceNow CMDB expertise and a strong ITIL background. This role requires eligibility for a Public Trust and will be based within Maximus TCS facilities in the

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 5+ years of required work experience, with at least 3 years in configuration/change management and CMDB in a large enterprise or federal environment.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to coordinate across multiple technical teams.
• Advanced ServiceNow CMDB experience.
• Experience working in a federal government environment.
• Strong analytical and data validation skills.
• Experience supporting large-scale enterprise environments.

Responsibilities

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

Skills

ServiceNow CMDB

Data validation

Analytical skills

Audit compliance

Cross-team coordination

Education

Bachelor's degree in IT/CS or related field

Tools

ServiceNow

Job description

Maximus is seeking an experienced Configuration Management professional to provide advanced support for CMDB operations and change management across enterprise systems. The role emphasizes governance, data quality, and compliance in a federal/public sector context.

Candidates should have 5+ years in configuration/change management, with ServiceNow CMDB expertise and a strong ITIL background. This role requires eligibility for a Public Trust and will be based within Maximus TCS facilities in the