Senior Configuration Management Analyst

Maximus; Oklahoma City (OK); On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus seeks a senior configuration management professional to join the TCS team in Oklahoma City. You will provide advanced support for configuration, change, and release activities across enterprise systems and maintain the CMDB, ensuring accuracy and audit readiness.

Applicants must be able to obtain a Public Trust and coordinate across multiple technical teams. A Bachelor's degree in IT or CS and ServiceNow CMDB experience are required, with a focus on enterprise environments.

Qualifications

• Ability to obtain and maintain a Public Trust is required.
• Experience with configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.

Responsibilities

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

Skills

ITIL

CMDB ops

Data reconciliation

Audit & compliance

Cross-team coordination

Education

Bachelor's degree in Information Technology or CS

Tools

ServiceNow CMDB

Job description

Maximus seeks a senior configuration management professional to join the TCS team in Oklahoma City. You will provide advanced support for configuration, change, and release activities across enterprise systems and maintain the CMDB, ensuring accuracy and audit readiness.

Applicants must be able to obtain a Public Trust and coordinate across multiple technical teams. A Bachelor's degree in IT or CS and ServiceNow CMDB experience are required, with a focus on enterprise environments.