Enterprise Client Strategist: Drive Adoption & Growth

Protex AI Limited

Boston (MA)

Remote

USD 120,000 - 180,000

Full time

9 days ago

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Job summary

Protex AI Limited is seeking an Enterprise Client Strategist to guide top clients from late-stage sales through rollout, adoption, and expansion. You’ll translate safety goals into measurable platform outcomes, removing blockers and coordinating across teams to maximize value.

This role blends relationship management with project coordination and commercial awareness, owning timelines and client health while pursuing expansion opportunities across a portfolio of enterprise accounts.

Qualifications

5+ years in client success, account management, or program delivery in B2B SaaS.
Proven ability to own enterprise accounts with retention and expansion results.
Experience influencing adoption and net revenue retention across a portfolio.
Background in EHS, manufacturing, or facility operations is a plus.

Responsibilities

Build trusted relationships with site-level operators and executives.
Translate client goals into platform strategies and measurable impact.
Host recurring business reviews linking usage to outcomes like risk reduction and ROI.
Coach clients on using Protex AI to drive safety and operational improvements.
Drive rollout timelines and coordinate multi-site deployments with stakeholders.
Join late-stage sales conversations to showcase client journey and expansion potential.