Enterprise Cisco Network Technician & Automation

Insight Global; Georgetown (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a Network Support Technician to support large-scale plant operations across North America, focusing on LAN and cybersecurity solutions in a Cisco-centric environment. The role involves hands-on configuration, monitoring, troubleshooting, and optimization with strong exposure to enterprise networking technologies.

Responsibilities include planning and documenting deployments, supporting plant LANs, and acting as escalation point for complex issues while coordinating with

Qualifications

• 2-5 years supporting network environments.
• Experience with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios).
• Experience with Cisco-based environments (routers, firewalls, wireless, WAN/LAN/WLAN).
• Experience with scripting or automation (Python, Perl, Terraform, etc.).
• Cisco certifications desired.

Responsibilities

• Plan, configure, implement, and document network solutions in complex environments.
• Support deployment of LAN infrastructure and cybersecurity solutions across plant environments.
• Monitor network systems and proactively troubleshoot performance issues.
• Optimize network performance and ensure high availability/reliability.
• Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless).
• Track and validate hardware deployment and upgrades across sites.
• Act as escalation point for network issues and document resolutions.
• Collaborate with business teams to design solutions aligned with operational needs.

Skills

Networking experience

Scripting/automation

Tools

Monitoring tools

Cisco infrastructure

Job description

Insight Global is seeking a Network Support Technician to support large-scale plant operations across North America, focusing on LAN and cybersecurity solutions in a Cisco-centric environment. The role involves hands-on configuration, monitoring, troubleshooting, and optimization with strong exposure to enterprise networking technologies.

Responsibilities include planning and documenting deployments, supporting plant LANs, and acting as escalation point for complex issues while coordinating with