Network Technician

Insight Global; Georgetown (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Insight Global is seeking a Network Support Technician to support large-scale plant operations across North America, focusing on LAN and cybersecurity solutions in a Cisco-centric environment. The role involves hands-on configuration, monitoring, troubleshooting, and optimization with strong exposure to enterprise networking technologies.

Responsibilities include planning and documenting deployments, supporting plant LANs, and acting as escalation point for complex issues while coordinating with

Qualifications

• 2-5 years supporting network environments.
• Experience with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios).
• Experience with Cisco-based environments (routers, firewalls, wireless, WAN/LAN/WLAN).
• Experience with scripting or automation (Python, Perl, Terraform, etc.).
• Cisco certifications desired.

Responsibilities

• Plan, configure, implement, and document network solutions in complex environments.
• Support deployment of LAN infrastructure and cybersecurity solutions across plant environments.
• Monitor network systems and proactively troubleshoot performance issues.
• Optimize network performance and ensure high availability/reliability.
• Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless).
• Track and validate hardware deployment and upgrades across sites.
• Act as escalation point for network issues and document resolutions.
• Collaborate with business teams to design solutions aligned with operational needs.

Skills

Networking experience

Scripting/automation

Tools

Monitoring tools

Cisco infrastructure

Job description

Job Description

Insight Global is seeking a Network Support Technician for a Fortune 100 Automotive client to support large-scale plant operations across North America. This individual will play a critical role in deploying and maintaining LAN infrastructure and cybersecurity solutions designed to deliver reliable, high-performance networking environments. The Network Technician will work closely with both technical teams and business stakeholders to implement scalable solutions that support evolving operational needs. This role involves hands‑on network configuration, proactive monitoring, troubleshooting, and continuous optimization within a Cisco-centric environment. It offers strong exposure to enterprise‑grade networking technologies and the opportunity to contribute to high‑impact infrastructure projects. Other day to day responsibilities include:

Plan, configure, implement, and document network solutions in complex environments

Support deployment of LAN infrastructure and cybersecurity solutions across plant environments

Monitor network systems and proactively troubleshoot performance issues

Optimize network performance and ensure high availability/reliability

Support and maintain Cisco WAN/LAN/WLAN infrastructure (routers, firewalls, wireless)

Track and validate hardware deployment and upgrades across sites

Act as escalation point for network issues (both standard and complex)

Identify root cause of issues and document resolution processes

Collaborate with business teams to design solutions aligned with operational need

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 2-5 years supporting network environments

• 3+ years working with monitoring tools (CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios)

• LAN switching technology *ACI, VXLAN, Fabric Path, Spaning tree, etc.)

• Experience supporting Cisco-based environments (routers, firewalls, wireless, security, WAN/LAN/WLAN) - Fortune 500 industry experience

• Experience with scripting or automation (python, perl, terraform, etc.)

• Cisco certifications