Enterprise Change Manager

Jobtailor; Town of Florida (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor is seeking a Senior Change Management professional to lead enterprise initiatives in New York. You will develop and execute strategies, assess readiness, and drive adoption across diverse teams.

Responsibilities include stakeholder engagement, data-driven change analytics, and guidance to business leaders. This role emphasizes collaboration across functions, leveraging AI and automation to improve delivery and enablement.

Qualifications

• Bachelor's degree or equivalent professional experience; business, organizational development, human resources, communications, technology, psychology, or related discipline preferred
• Minimum five years of experience supporting or leading change management for organizational, technology, process, operating model, or transformation initiatives
• Ability to independently develop and execute change management plans for moderately to highly complex initiatives
• Experience working with business leaders, project teams, managers, and employees across multiple stakeholder groups
• Working knowledge of stakeholder engagement, change impact assessment, communications, learning and enablement, readiness, resistance management, adoption, and sustainment
• Strong consulting, facilitation, communication, relationship management, and problem-solving skills
• Ability to influence without direct authority and work effectively across organizational boundaries
• Ability to analyze complex information, identify patterns and risks, and translate findings into practical recommendations
• Experience leveraging data and analytics to inform change management decisions, including dashboard development, adoption and readiness metrics, change analytics, stakeholder sentiment analysis, KPI interpretation, and translating insights into actionable recommendations
• Ability to manage multiple priorities in a complex, matrixed environment
• Strong judgment, business acumen, curiosity, and attention to detail
• Experience using data, stakeholder feedback, and other insights to inform change management decisions
• Professional services, public accounting, consulting, or other complex matrixed organization experience preferred
• Change management certification such as Prosci, CCMP, or equivalent preferred
• RSM does not intend to hire entry level candidates who will require sponsorship now or in the future

Responsibilities

• Lead change management activities for assigned enterprise and priority initiatives
• Assess scope, complexity, stakeholder impact, readiness, and change management needs
• Develop and execute change management strategies and plans
• Create and maintain stakeholder assessments, change impact analyses, readiness assessments, communications plans, learning and enablement plans, sponsor activities, resistance management approaches, and adoption plans
• Integrate change management activities with project, product, communications, learning, technology, and implementation plans
• Monitor change-plan progress and adjust activities based on business needs, feedback, readiness, and risks
• Analyze quantitative and qualitative data to develop adoption, readiness, and change-risk insights
• Build relationships with sponsors, project leaders, business leaders, change practitioners, and impacted stakeholders
• Provide change management guidance and recommendations to initiative and business leaders
• Support sponsors and people leaders in leading change
• Facilitate stakeholder discussions, workshops, readiness conversations, impact assessments, and other change-related sessions
• Translate complex project, process, technology, and organizational information into clear implications for impacted audiences
• Support enterprise change visibility across lines of business and functions
• Identify stakeholder overlap, competing changes, sequencing concerns, change saturation, dependencies, emerging risks, and cross-enterprise impacts
• Partner with embedded change practitioners to promote alignment across the federated model
• Apply enterprise change management standards, tools, methods, and practices
• Assess readiness, identify adoption risks and barriers, and implement interventions
• Establish readiness, adoption, and sustainment measures
• Support transition of changes into ongoing business operations
• Develop tools, resources, learning experiences, communities of practice, and leader enablement activities
• Coach project teams, business partners, and change practitioners
• Leverage AI, technology, data, and automation to improve change analysis, communications, stakeholder insights, reporting, and delivery efficiency
• Support development of less-experienced change practitioners through coaching, feedback, and knowledge sharing
• May serve as a Performance Advisor

Skills

Change Management

Stakeholder Engagement

Data Analytics for Change Management

Change Impact Analysis

Change Management Certification

Education

Bachelor's degree or equivalent

Tools

AI

Automation

Change Management Tools

Job description

• Lead change management activities for assigned enterprise and priority initiatives
• Assess scope, complexity, stakeholder impact, readiness, and change management needs
• Develop and execute change management strategies and plans
• Create and maintain stakeholder assessments, change impact analyses, readiness assessments, communications plans, learning and enablement plans, sponsor activities, resistance management approaches, and adoption plans
• Integrate change management activities with project, product, communications, learning, technology, and implementation plans
• Monitor change-plan progress and adjust activities based on business needs, feedback, readiness, and risks
• Analyze quantitative and qualitative data to develop adoption, readiness, and change-risk insights
• Build relationships with sponsors, project leaders, business leaders, change practitioners, and impacted stakeholders
• Provide change management guidance and recommendations to initiative and business leaders
• Support sponsors and people leaders in leading change
• Facilitate stakeholder discussions, workshops, readiness conversations, impact assessments, and other change-related sessions
• Translate complex project, process, technology, and organizational information into clear implications for impacted audiences
• Support enterprise change visibility across lines of business and functions
• Identify stakeholder overlap, competing changes, sequencing concerns, change saturation, dependencies, emerging risks, and cross-enterprise impacts
• Partner with embedded change practitioners to promote alignment across the federated model
• Apply enterprise change management standards, tools, methods, and practices
• Assess readiness, identify adoption risks and barriers, and implement interventions
• Establish readiness, adoption, and sustainment measures
• Support transition of changes into ongoing business operations
• Develop tools, resources, learning experiences, communities of practice, and leader enablement activities
• Coach project teams, business partners, and change practitioners
• Leverage AI, technology, data, and automation to improve change analysis, communications, stakeholder insights, reporting, and delivery efficiency
• Support development of less-experienced change practitioners through coaching, feedback, and knowledge sharing
• May serve as a Performance Advisor

Requirements

• Bachelor's degree or equivalent professional experience; business, organizational development, human resources, communications, technology, psychology, or related discipline preferred
• Minimum five years of experience supporting or leading change management for organizational, technology, process, operating model, or transformation initiatives
• Ability to independently develop and execute change management plans for moderately to highly complex initiatives
• Experience working with business leaders, project teams, managers, and employees across multiple stakeholder groups
• Working knowledge of stakeholder engagement, change impact assessment, communications, learning and enablement, readiness, resistance management, adoption, and sustainment
• Strong consulting, facilitation, communication, relationship management, and problem-solving skills
• Ability to influence without direct authority and work effectively across organizational boundaries
• Ability to analyze complex information, identify patterns and risks, and translate findings into practical recommendations
• Experience leveraging data and analytics to inform change management decisions, including dashboard development, adoption and readiness metrics, change analytics, stakeholder sentiment analysis, KPI interpretation, and translating insights into actionable recommendations
• Ability to manage multiple priorities in a complex, matrixed environment
• Strong judgment, business acumen, curiosity, and attention to detail
• Experience using data, stakeholder feedback, and other insights to inform change management decisions
• Professional services, public accounting, consulting, or other complex matrixed organization experience preferred
• Change management certification such as Prosci, CCMP, or equivalent preferred
• RSM does not intend to hire entry level candidates who will require sponsorship now or in the future

Core Competencies

Demonstrates expertise in leading change management initiatives, developing and executing comprehensive change management strategies, and leveraging data analytics to inform decision-making. Strong ability to build relationships across stakeholder groups and facilitate effective communication and engagement throughout the change process.

Highest-signal resume keywords

• Change Management Strategy Development
• Stakeholder Engagement
• Data Analytics for Change Management
• Change Impact Assessment
• Change Management Certification

ATS Optimization Keywords

Hard Skills

• Change Management
• Stakeholder Assessment
• Change Impact Analysis
• Adoption Metrics
• Resistance Management
• Learning and Enablement
• Change Analytics
• Dashboard Development
• KPI Interpretation
• Organizational Development

Soft Skills

• Facilitation
• Relationship Management
• Problem-Solving
• Communication
• Influencing Without Authority

Certifications & Qualifications

• Prosci
• CCMP

Industry Keywords

• Organizational Change
• Transformation Initiatives
• Complex Matrixed Environment
• Public Accounting
• Consulting

Tools & Technologies

• AI
• Automation
• Change Management Tools