Enterprise Change Management Consultant

Elevance Health (Anthem); Indianapolis (IN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Elevance Health is seeking an Enterprise Change Management Consultant to drive change initiatives and embed user adoption across the enterprise. The role collaborates with Culture Transformation, Communications, HR, Technology, and Global Service teams to align change plans with business strategy.

The position supports a hybrid work model with in-office engagement 1–2 days per week and opportunities to influence large-scale transformation efforts across the organization.

Qualifications

• Requires a BA/BS in organizational development or business-related field with minimum 5 years in change management or business transformation.
• At least 2 years of project leadership experience; compatible education and experience accepted as equivalent.
• Demonstrated understanding of both technical and organizational change management.

Responsibilities

• Applies structured change management methodology to facilitate change and promote adoption.
• Leads, coordinates and provides visibility into engagement, communications, and training efforts for enterprise transformation.
• Provides strategic consultation to support adoption of change initiatives and behavioral shifts.
• Assesses magnitude and complexity of change, readiness, and risks.
• Conducts environment scans to identify challenges and resistance for stakeholders.
• Creates and delivers engagement and communications plans for stakeholders.
• Gathers feedback to measure success of change activities and align with objectives.
• Collaborates with Culture Transformation, Communications, HR, Technology, and Global Service teams.

Education

BA/BS in organizational development or business-related field

Job description

Enterprise Change Management Consultant

The Enterprise Change Management Consultant is responsible for managing and supporting change management aligned with transformational business initiatives with various stakeholders' enterprise wide, as well as embedding user adoption through change management practices into business strategies to achieve the desired business outcomes.

Location:

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How You Will Make an Impact:

• Applies structured change management methodology to facilitate change and promote adoption; is able to identify the need for agility and how to modify approach to meet the needs of the stakeholders.
• Leading, coordinating and providing visibility into engagement, communications, and training efforts for all enterprise transformation initiatives.
• Provides strategic consultation and execution to support adoption of change initiatives and support the execution of necessary behavioral shifts.
• Prepares stakeholders by assessing the magnitude and the complexity of change with the organization's readiness and associated risks.
• Conducts thorough methodological analysis of change impacts and to identify key stakeholders impacted by the change.
• Conducts an environment scan to identify potential challenges and areas of resistance for stakeholders, such as skills gaps, doubts and uncertainties, to foster a positive acceptance of change.
• Creates and delivers engagement and communications plans to ensure all stakeholders are fully aware of impending changes.
• Solicits feedback from stakeholders to determine and measure the success of change management activities, inform change strategies and ensure that behavioral changes align with strategic objectives.
• Works collaboratively with Culture Transformation, Communications, Human Resources, Technology, and Global Service teams and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans.
• Applies enterprise standards across change interventions, ensuring alignment to Responsible AI and internal best practices.

Minimum Requirements:

• Requires a BA/BS in organizational development or business-related field and minimum 5 years' experience in change management, organization development or business transformation, with minimum 2 years project leadership experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Demonstrated understanding and application of both technical change management and organizational change management, strong communication and presentation skills, aptitude for understanding and leveraging technology, and ability to lead/influence others strongly preferred.
• Experience in technology deployments such as AI, automation, data migration, and digital solutions.
• Strong persuasive and storytelling capabilities including experience in agency settings, to build strong change narratives and execute with excellence in cross-functional teams.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

BSP > Business Support

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and in

Agency Resume Policy

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.