Enterprise Change Adoption Manager (Remote)

Premise Health Inc.; Brentwood (TN); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid holidays

Vacation time

Wellness program

Employee Assistance Program (EAP)

Virtual primary care

Virtual behavioral health

Job summary

Premise Health is seeking a Change Management Program Manager to own the adoption engine within the Enterprise Transformation Office, designing personalized journeys and driving enterprise-scale adoption.

You will administer the change management platform, build dashboards, and develop reusable enablement assets to sustain change across initiatives. This full-time, remote role offers competitive pay and comprehensive benefits.

Qualifications

• 7+ years of experience in change adoption, change enablement, digital adoption, communications analytics, or a related discipline.
• Hands-on experience with change management, digital adoption, or engagement platforms and with building adoption or engagement dashboards.
• Familiarity with change management methodologies (e.g., ADKAR, Prosci, Kotter) and adoption measurement practices.
• Strong analytical and data visualization skills, with the ability to translate adoption and engagement data into clear insights and recommendations.
• Proficiency with change management or digital adoption technology and Microsoft collaboration tools.
• Skilled in campaign design, audience targeting, and reinforcement content development.
• Collaborative, detail-oriented, and able to manage multiple campaigns and priorities in a fast-paced transformation environment.

Responsibilities

• Administer and optimize the change management technology platform, including delivery within Microsoft environments, to enable scalable adoption.
• Design and execute personalized change journeys, nudges, and reinforcement campaigns targeted to specific audiences and impacted groups.
• Develop audience segmentation and targeting strategies to ensure the right messages and enablement reach the right people at the right time.
• Build, track, and report adoption and engagement metrics; develop dashboards and surface behavioral insights to leadership and workstream teams.
• Partner with the Senior Change Specialist to align adoption journeys and reinforcement with workstream readiness and change plans.
• Design and curate enablement content, training reinforcement, and continuous learning journeys that build user capability and sustain adoption.
• Establish feedback mechanisms (e.g., pulse surveys) and translate results into recommendations that improve adoption outcomes.
• Support enterprise adoption governance by maintaining measurement frameworks, readiness dashboards, and sustainment reporting.
• Build reusable adoption, enablement, and measurement assets that scale across initiatives and strengthen long-term enterprise change capability.

Skills

Change management

Adoption metrics

Data visualization

MS environments

Audience segmentation

Campaign design

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree or equivalent

Prosci certification preferred

Tools

Change management software

Microsoft 365 tools

Job description

Premise Health is seeking a Change Management Program Manager to own the adoption engine within the Enterprise Transformation Office, designing personalized journeys and driving enterprise-scale adoption.

You will administer the change management platform, build dashboards, and develop reusable enablement assets to sustain change across initiatives. This full-time, remote role offers competitive pay and comprehensive benefits.