Enterprise Business Process Specialist

Akkodis

United States

On-site

USD 48,216 - 61,992

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Job summary

A renowned consulting firm is seeking an Enterprise Business Process Specialist to enhance business process improvements across HR, Medical, and Security domains. This role involves ensuring systems meet operational needs, collaborating with IT teams, and supporting system enhancements. Candidates should possess strong analytical, problem-solving, and communication skills, along with a relevant bachelor's degree and 1-3 years of experience. The position is contract-based and requires onsite work in Kerney Mesa, CA.

Qualifications

1 to 3 years of experience in a relevant field.
Strong analytical and troubleshooting skills required.
Ability to manage multiple assignments simultaneously.

Responsibilities

Gather and document business requirements with stakeholders.
Act as liaison between business and IT teams.
Provide support for existing applications and troubleshoot issues.

Skills

Analytical skills

Problem-solving skills

Communication abilities

Project management familiarity

Organizational skills

Education

Bachelor's degree in MIS, CA, Engineering or Business Administration

Tools

MS Office Applications

.NET applications

Job description

This range is provided by Akkodis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/hr - $45.00/hr

Direct message the job poster from Akkodis

The primary role of the Enterprise Business Process Specialist is to drive a wide range of Enterprise business process improvements that are complex in nature. In addition, the EBP Specialist acts as a liaison between the Enterprise at large and both the IT Application Support and Application Development teams. The Business Analyst will support the development, implementation, and continuous improvement of enterprise systems across HR, Medical, and Security domains. This role acts as a liaison between business units and IT, ensuring that application solutions align with operational needs and compliance requirements.

Onsite in Kerney Mesa, CA

Pay: 35/hr - 45/hr

Responsibilities

Requirements Gathering & Documentation: Collaborate with stakeholders to gather business requirements and translate them into functional specifications for HRIS, medical systems, and security platforms.
Work directly with business representatives and act as liaison between the business and the Information Technology (IT) teams (i.e. development & production support).
Work closely with HR reps, medical staff, and security teams to ensure systems meet evolving needs. Participate in sprint planning and refinement meetings.

System Support and Enhancement

Provide support for existing applications (e.g., Workday HR, medical check systems, security incident tracking), troubleshoot issues, and recommend enhancements.
Evaluate current software functionality and identify opportunities for software and/or business process enhancements.
Assist with the troubleshooting of identified system problems (tickets) to identify root cause and appropriate corrective action.
Lead software and process enhancement discussions to ensure the selection and subsequent implementation of the best business solutions.
Take the lead in writing functional design specifications, user acceptance test (UAT) scripts, training documentation and business communications related to software enhancements.

Testing & Quality Assurance

Perform user acceptance testing.
Develop and execute test plans, user acceptance testing scripts, and training materials. Ensure data integrity and compliance with internal policies and external regulations.

Change Management and Training

Provide user support and training on existing as well as new system functionality.
Participate as Green belt/SME on various 6-Sigma project teams.
Support change initiatives by preparing documentation, training users, and facilitating smooth transitions during system upgrades or process changes.

Qualifications

Experience with MS Office Applications required
Strong analytical and problem-solving skills
Excellent communication and documentation abilities
Familiarity with project management methodologies and tools
Understanding of data privacy, labor laws, and security protocols
Possess strong organizational, analytical and troubleshooting skills and ability to manage multiple assignments simultaneously
Maintain good human relation skills to be able to develop a cooperative working relationship with individuals inside and outside the department
A four year degree in MIS, CA, Engineering or Business Administration (or related field) with 1 to 3 years of experience

Preferred Experience

Prior work supporting HR, Medical, or Security domains
Exposure to enterprise environments like Solar Turbines or Caterpillar
Experience with .NET applications and integration projects

"Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. DISCLAIMER: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client"

Seniority level