Enterprise Automation & IT Systems Specialist

El Paso County, Colorado, USA; Colorado Springs (CO); On-site; USD 110,000 - 124,000; Full time

Job summary

El Paso County in Colorado is hiring an IT Applications Administrator to support ERP, ITSM, integration platforms, and other business systems. In-person presence is essential with a Monday–Friday, 7am–5pm schedule and some flexibility.

Responsibilities include configuring applications, building workflows, APIs, and reporting; coordinating releases; and providing user training and documentation. Requires a BS or equivalent experience and 4+ years in enterprise applications.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• Four years of experience with enterprise applications (ERP/ITSM) and integrations.
• Experience with system implementations, upgrades, migrations, and vendor coordination.
• Knowledge of SQL, scripting, and automation tools.

Responsibilities

• Administers, configures, supports, and coordinates assigned enterprise applications and technology platforms; serves as a subject matter expert for assigned applications and technology platforms.
• Provides guidance on system configuration, business processes, and impacts across applications, modules, and integrated systems.
• Analyzes business requirements and develops functional and technical requirements, scope, acceptance criteria, configurations, workflows, integrations, and implementation recommendations.
• Configures and maintains enterprise application functionality, including workflows, approvals, business rules, notifications, service catalogs, SLAs, and security roles.
• Develops and supports integrations between enterprise systems using APIs, web services, file-based interfaces, integration platforms, scripting, and other applicable technologies.
• Uses scripting, low-code/no-code tools, SQL, or other technologies as appropriate to automate processes and support enterprise applications and technology platforms.
• Performs system analysis, configuration, testing, maintenance, monitoring, troubleshooting, and production support.
• Develops and maintains enterprise application reports, dashboards, queries, data extracts, and other reporting solutions.
• Supports application release cycles, upgrades, patches, testing, and production deployments.
• Works with vendors and technical teams to design, implement, troubleshoot, and support enterprise solutions.
• Develops and maintains technical, functional, configuration, and support documentation.
• Provides training, guidance, and support to end users, technical staff, and business stakeholders.
• Maintains knowledge of assigned applications, emerging technologies, and industry best practices.

Skills

ERP administration

ITSM knowledge

SQL scripting

APIs & integrations

Problem solving

Documentation

End-user training

Education

Bachelor's degree in computer science, information systems, business administration, or related field

Four years of related professional experience may substitute for the required degree

Four years of experience supporting, administering, configuring, implementing, or integrating enterprise applications or technology platforms

Tools

JavaScript

PowerShell Script

Job description

El Paso County in Colorado is hiring an IT Applications Administrator to support ERP, ITSM, integration platforms, and other business systems. In-person presence is essential with a Monday–Friday, 7am–5pm schedule and some flexibility.

Responsibilities include configuring applications, building workflows, APIs, and reporting; coordinating releases; and providing user training and documentation. Requires a BS or equivalent experience and 4+ years in enterprise applications.