Enterprise Architecture Governance Lead

Ally; Detroit (MI); Hybrid; USD 110,000 - 180,000; Full time

Benefits offered by this job

Time Off & Holidays

401(k) retirement plan with company co

Healthcare, dental, vision coverage

Employee assistance program

Job summary

Ally Financial is seeking an experienced enterprise architect to lead EA governance across the organization from Detroit with hybrid work flexibility. The role drives end-to-end governance workflows, data catalogs, and evidence for audit readiness, partnering with risk, security, technology, and business stakeholders.

You will own and improve governance processes, maintain the EA catalog in ServiceNow, and deliver actionable insights for portfolio decisions while maintaining control integrity

Qualifications

• 7+ years of relevant enterprise technology experience.
• Hands-on ServiceNow experience with APM and CMDB/CSDM alignment.
• Strong understanding of EA governance concepts and decision forums.
• Experience in regulated financial services preferred.

Responsibilities

• Lead day-to-day EA governance processes, including architecture intake, assessment workflows, and end-to-end review coordination across stakeholders.
• Perform quality assurance on governance submissions to ensure completeness, accuracy, and alignment to established EA standards, policies, and control requirements.
• Drive resolution of data gaps and risk/control issues by coordinating with architects, product teams, and delivery leads; document impacts and recommended paths forward for timely decisioning.
• Own and maintain EA governance documentation, templates, and operating procedures; ensure they remain current, usable, and audit-ready.
• Track governance outcomes, decisions, and exceptions; validate that approvals and compensating controls are documented and that required evidence is retained per policy.
• Identify and implement process improvements (automation, standardization, cycle-time reduction) while preserving control integrity; quantify benefits and communicate changes to stakeholders.

Skills

Communication skills

Stakeholder management

Influence without authority

Planning & organization

Education

Bachelor's Degree in Computer Science, Information Systems, or equivalent

Tools

ServiceNow (APM)

CMDB/CSDM

Governance workflows

Job description

Hybrid

Charlotte, NC

Detroit, MI

Full time

R2600827

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role leads the execution and continuous improvement of Enterprise Architecture (EA) Governance across Ally. The position is accountable for operating consistent governance workflows and producing accurate, decision-ready enterprise technology data (including application and technology catalogs) that enables standards adherence, risk transparency, and investment decisions.

The role partners with Enterprise Architecture, Risk, Security, Technology, and Business stakeholders to ensure governance controls are executed, data quality standards are met, and evidence is maintained to support audit readiness and effective enterprise decision-making. This position exercises independent judgment within established policy, escalates issues and exceptions as needed, and drives closure of gaps through influence rather than authority.

The Work Itself

EA Governance Process Support

• Lead day-to-day EA governance processes, including architecture intake, assessment workflows, and end-to-end review coordination across stakeholders.
• Perform quality assurance on governance submissions to ensure completeness, accuracy, and alignment to established EA standards, policies, and control requirements.
• Drive resolution of data gaps and risk/control issues by coordinating with architects, product teams, and delivery leads; document impacts and recommended paths forward for timely decisioning.
• Own and maintain EA governance documentation, templates, and operating procedures; ensure they remain current, usable, and audit-ready.
• Track governance outcomes, decisions, and exceptions; validate that approvals and compensating controls are documented and that required evidence is retained per policy.
• Identify and implement process improvements (automation, standardization, cycle-time reduction) while preserving control integrity; quantify benefits and communicate changes to stakeholders.

Application Portfolio / Catalog Management

• Serve as operational lead for the enterprise application catalog within ServiceNow, including intake, maintenance, and data quality controls.
• Maintain application records and required attributes (ownership, lifecycle state, criticality, resiliency, and integration details) to support governance and reporting needs.
• Partner with application owners and architects to remediate data quality issues; establish routines and accountability to improve completeness and accuracy at scale.
• Support alignment to enterprise data standards (including CSDM and application taxonomy requirements); interpret requirements and translate them into practical catalog guidance.
• Produce application portfolio insights to support governance reviews, audit/risk requests, and portfolio optimization; explain findings and data limitations to leaders when needed.
• Design and enforce data hygiene controls to prevent duplicate, incomplete, or stale records; define exception handling and drive closure with record owners.

Technology Catalog / Standards Support

• Support governance and ongoing maintenance of the enterprise Technology Reference Model (TRM) and technology catalog, including standards intake and lifecycle controls.
• Maintain technology records and lifecycle status in ServiceNow; validate alignment to approved standards and manage updates through defined governance workflows.
• Coordinate evaluation of new technologies in partnership with Architecture, risk, and Security; ensure decision criteria, approvals, and evidence are documented.
• Develop and deliver reporting on technology lifecycle, standards adherence, and risk exposure; highlight trends, outliers, and remediation priorities.
• Ensure alignment between technology standards, TRM decisions, and downstream governance processes; recommend updates when gaps or conflicts are identified.

Minimum Qualifications

• 7+ years of relevant experience
• Bachelor's Degree in Computer Science, Information System, or equivalent

The Qualifications We're Looking For

• Bachelor’s degree or equivalent experience.
• 4+ years of experience in enterprise technology, architecture governance, IT portfolio management, or related areas.
• Hands-on experience with ServiceNow, preferably APM, Technology Portfolio, CMDB/CSDM-aligned data, and governance workflows.
• Working knowledge of enterprise architecture governance concepts, standards, and review/decision forums.
• Experience operating within control-based, risk-managed, and/or audit-supported processes, including evidence management and issue remediation.
• Strong planning and organizational skills with attention to detail, the ability to manage multiple workstreams, and reliable follow-through.
• Strong communication and stakeholder management skills; able to influence outcomes across technical and non-technical audiences without direct authority.
• Experience in financial services or other regulated industries.
• Familiarity with CSDM (v4/v5) and enterprise application and/or technology lifecycle management practices.
• Experience supporting architecture review boards, governance councils, or similar decision forums.
• Experience producing metrics, dashboards, and executive-ready summaries; able to translate data into clear recommendations and actions

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com .

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$110,000.00 - $180,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.

We all work better as allies. Join a team that thrives on doing it right — whether we're helping people live their best financial lives or helping each other grow in our careers.

We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services. Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve. Good enough is never enough for us — we're always looking for ways to be better, together.

CCPA Notice (https://www.ally.com/content/dam/pdf/corporate/ally_careers_ccpa_disclosures_ca_residents.pdf)