Manager, Performance Management

Ally; Detroit (MI); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Travel allowances

Relocation assistance

Signing bonus

Equity

Annual incentive plan

Job summary

Ally Financial in Detroit, MI or Charlotte, NC is seeking a Manager of Performance Management to lead design, execution, and continuous improvement of enterprise performance practices.

You will own objectives setting, feedback, evaluations, calibration, and connect performance with broader talent strategies while partnering with HR and business leaders in a hybrid role.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of relevant experience in performance management or related talent disciplines.
• Experience designing or improving enterprise talent practices.
• Strong knowledge of objective setting, feedback, coaching, evaluations, ratings, and calibration.
• Ability to translate strategy into practical, scalable solutions.
• Strong analytical and problem-solving skills.
• Strong consulting, facilitation, and stakeholder-management skills.
• Ability to lead complex, cross-functional work in a matrixed environment.

Responsibilities

• Lead enterprise performance management practices including objective setting, feedback, coaching, evaluations, ratings, and calibration.
• Shape the performance management strategy and roadmap to improve effectiveness and simplify processes.
• Develop frameworks, tools, and resources for managers to set expectations and provide meaningful feedback.
• Translate strategy into scalable practices balancing business needs and employee experience.
• Use feedback and data to evaluate effectiveness and recommend improvements.
• Lead process simplification and partner with HR Technology to improve workflows.
• Establish standards and governance for consistent talent decisions.
• Partner across HR and business to drive adoption and connect performance with broader processes.
• Contribute to talent priorities including assessment, development, and AI-enabled uses.
• Lead complex cross-functional initiatives and influence stakeholders.

Skills

Objective setting

Feedback

Coaching

Performance evaluations

Calibrations

Stakeholder management

Project management

Cross-functional collaboration

Education

Bachelor's degree in Human Resources, Business, I/O Psychology, Organizational Development or related field

Advanced degree in I/O Psychology or Organizational Development

Tools

Workday

Job description

Detroit, MI

Charlotte, NC

Full time

R2600920

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is on a hybrid schedule in our Detroit, MI or Charlotte, NC office.

The Manager of Performance Management leads the design, execution, and continuous improvement of enterprise performance management practices and contributes to broader talent strategies that strengthen manager effectiveness and talent decisions. This role owns key elements of the performance experience---from objective setting and ongoing feedback through year-end evaluation and calibration---and turns research, data, and stakeholder input into simple, scalable, and defensible practices.

The Work Itself

• Lead enterprise performance management practices, including objective setting, ongoing feedback and coaching, evaluations, ratings, and calibration.
• Shape the performance management strategy and roadmap, identifying opportunities to improve effectiveness, simplify processes, and strengthen the employee and manager experience.
• Develop practical frameworks, tools, and resources that help managers set expectations, provide meaningful feedback, coach performance, differentiate outcomes, and support development.
• Translate strategy into scalable practices that balance business needs, employee experience, technology capabilities, governance requirements, and operational feasibility.
• Use employee and manager feedback, process measures, talent outcomes, and external research to evaluate effectiveness and recommend improvements.
• Lead process simplification and partner with HR Technology and Operations to improve workflows, systems, and user experiences.
• Establish standards, documentation, decision frameworks, controls, and governance that support consistent and defensible talent decisions.
• Partner across HR and the business to drive adoption and connect performance practices with broader talent and business processes through clear enablement, communications, and change strategies.
• Contribute to related talent and manager-effectiveness priorities, including assessment, skills validation, talent decision frameworks, and emerging uses of technology and AI.
• Lead complex, cross-functional initiatives, manage competing priorities, and influence stakeholders at multiple levels.

The Qualifications We're Looking For

• Bachelor's degree in Human Resources, Business, Industrial-Organizational Psychology, Organizational Development or a related field, or equivalent practical experience.
• 7 years of relevant experience in performance management, talent management, organizational effectiveness, HR consulting, I/O psychology or a related talent discipline.
• Experience designing, managing, or improving complex enterprise talent or HR practices.
• Strong knowledge of objective setting, feedback, coaching, performance evaluations, ratings, and calibration.
• Ability to translate strategy, research, and stakeholder needs into practical, scalable solutions.
• Strong analytical and problem-solving skills, including use of quantitative and qualitative information to identify insights and recommend action.
• Strong consulting, facilitation, communication, and stakeholder-management skills, with the ability to influence without direct authority.
• Strong project and program management skills and the ability to lead complex, cross-functional work in a matrixed environment.

Preferred Qualifications

• Advanced degree in I/O Psychology, Organizational Development, Human Resources, Business or a related discipline.
• Experience with manager effectiveness, assessment, leadership development, skills or other enterprise talent practices.
• Experience applying research, measurement, assessment or job-analysis principles to talent practices and decisions.
• Experience with Workday or other enterprise HR technology, people analytics, employee listening, or change and adoption.
• Experience working in a large, complex, matrixed or regulated organization; financial services experience is a plus.

Minimum Qualifications

• 7 years of relevant experience or equivalent combination of education and experience
• High school Diploma or GED equivalent

How We’ll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away

Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being

flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family

adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration

other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other Compensations

depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range

$90,000.00 - $150,000.00

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation

This position is eligible to participate in our annual incentive plan.

We all work better as allies. Join a team that thrives on doing it right --- whether we're helping people live their best financial lives or helping each other grow in our careers.

We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services. Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve. Good enough is never enough for us --- we're always looking for ways to be better, together.

CCPA Notice (https://www.ally.com/content/dam/pdf/corporate/ally_careers_ccpa_disclosures_ca_residents.pdf)