Enterprise Architect - SaaS Biz Systems & Revenue Ops

International Business Machines Corporation; San Jose (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

IBM Finance & Operations is seeking an Enterprise Architect to define end-to-end architecture and technology direction for our consumption-based business. This principal-level IC will connect business strategy with enterprise applications, integration architecture, data platforms, and measurable outcomes across CRM, CPQ, contract lifecycle, metering, billing, ERP, and revenue accounting.

You will shape the architecture roadmap, guide investment sequencing, and create reusable patterns that

Qualifications

• 10+ years in enterprise or solution architecture roles.
• Proven ability to design end-to-end architectures for quote-to-cash / revenue operations.
• Experience with SaaS platforms and cloud-native architectures.
• Experience with Metronome or usage-based platforms is a plus.
• Experience with ERP/CRM systems like Salesforce or NetSuite.

Responsibilities

• Define and maintain the end-to-end enterprise architecture vision and multi-year roadmap for Confluent’s consumption-based quote-to-cash ecosystem including CRM, CPQ, contract lifecycle management, usage and billing platforms such as Metronome, ERP and revenue accounting systems, customer success platforms, and data platforms.
• Design scalable, resilient, and frictionless flows from customer acquisition through quoting, contracting, provisioning, usage capture, pricing, billing, invoicing, collections, renewals, and revenue accounting.
• Develop architecture roadmaps that balance near-term delivery, customer and business value, platform reliability, technical debt, cost, security, compliance, and long-term scalability.
• Partner with business and technical leaders to translate strategic objectives into coherent application, integration, and data investments with clear sequencing and measurable outcomes.
• Coach and mentor BSAs, Business Systems Engineers, architects, and delivery partners; raise the quality of solution design, technical documentation, data thinking, and engineering practices across the organization.

Skills

End-to-end architecture

SaaS architecture

Enterprise integration patterns

Data modeling

Data pipelines

Observability

Cloud platforms

Tools

Metronome

Salesforce

NetSuite

Job description

IBM Finance & Operations is seeking an Enterprise Architect to define end-to-end architecture and technology direction for our consumption-based business. This principal-level IC will connect business strategy with enterprise applications, integration architecture, data platforms, and measurable outcomes across CRM, CPQ, contract lifecycle, metering, billing, ERP, and revenue accounting.

You will shape the architecture roadmap, guide investment sequencing, and create reusable patterns that