Enterprise Architect - Revenue Ops & SaaS Ecosystems

International Business Machines Corporation; Rochester (MN); Vor Ort; USD 140.000 - 190.000; Vollzeit

Zusammenfassung

IBM's Finance & Operations group seeks an Enterprise Architect to define the end-to-end architecture for our consumption-based business. This principal-level role connects business strategy with enterprise applications, integrations, data platforms, and measurable outcomes across CRM, CPQ, ERP, and revenue accounting.

You will guide roadmaps from customer acquisition through invoicing, ensure data quality and scalable processes, and mentor architects and engineers while aligning with governance

Qualifikationen

• 10+ years of experience in enterprise architecture, solution architecture, business systems architecture, SaaS platform engineering, systems integration, or a related discipline.
• Track record of designing and guiding complex end-to-end architectures across quote-to-cash, order-to-cash, revenue operations, or similar value streams.
• Fluency in SaaS applications, enterprise integration patterns, APIs, event-driven architecture, data modeling, data pipelines, data transformations, observability, and cloud-based platforms.
• Experience with consumption-based, usage-based, subscription, or other complex commercial models where usage, pricing, billing, invoicing, and revenue accounting are business-critical.
• Experience working across CRM, CPQ, contracting, provisioning, entitlements, metering, billing, ERP, revenue accounting, customer success, and data platforms.
• Ability to connect business capabilities and customer journeys to application boundaries, integration patterns, data ownership, and measurable outcomes.

Aufgaben

• Define and maintain the end-to-end enterprise architecture vision and multi-year roadmap for Confluent’s consumption-based quote-to-cash ecosystem including CRM, CPQ, contract lifecycle management, usage and billing platforms such as Metronome, ERP and revenue accounting systems, customer success platforms, and data platforms
• Design scalable, resilient, and frictionless flows from customer acquisition through quoting, contracting, provisioning, usage capture, pricing, billing, invoicing, collections, renewals, and revenue accounting.
• Develop architecture roadmaps that balance near-term delivery, customer and business value, platform reliability, technical debt, cost, security, compliance, and long-term scalability.
• Partner with business and technical leaders to translate strategic objectives into coherent application, integration, and data investments with clear sequencing and measurable outcomes.
• Coach and mentor BSAs, Business Systems Engineers, architects, and delivery partners; raise the quality of solution design, technical documentation, data thinking, and engineering practices across the organization.

Kenntnisse

Enterprise architecture

End-to-end architecture

SaaS platforms

APIs

Event-driven architecture

Data modeling

Cloud platforms

Billing & revenue

CRM/CPQ

Business-IT alignment

Metronome

Salesforce

NetSuite

Domain-driven design

AI governance

Engineering standards

Tools

Metronome

Salesforce

NetSuite

Jobbeschreibung

IBM's Finance & Operations group seeks an Enterprise Architect to define the end-to-end architecture for our consumption-based business. This principal-level role connects business strategy with enterprise applications, integrations, data platforms, and measurable outcomes across CRM, CPQ, ERP, and revenue accounting.

You will guide roadmaps from customer acquisition through invoicing, ensure data quality and scalable processes, and mentor architects and engineers while aligning with governance