Enterprise Architect

Concentrix; United States; Remote; USD 109,000 - 165,000; Full time

Job summary

Join a dynamic team as an Enterprise Architect at a leading global technology firm. This role offers the chance to lead transformative projects that shape the future of telecommunications. You will design and implement comprehensive architecture solutions, ensuring they align with strategic goals. Collaborate with cross-functional teams and provide technical leadership to enhance telecom infrastructure. This position promises growth and innovation in a company recognized for its exceptional workplace culture and commitment to career development. Be part of a journey that empowers you to make a significant impact in the industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Qualifications

• 10+ years of experience as an architect with proven Northstar initiatives.
• Strong understanding of enterprise architecture frameworks and their impact.

Responsibilities

• Lead the design and implementation of enterprise-level telecom solutions.
• Drive Northstar initiatives aligning technology with business objectives.

Skills

Enterprise Architecture

Telecommunications Solutions

Northstar Initiatives

Problem-Solving

Communication Skills

Education

Bachelor's degree in Computer Science

Experience in Telecom, Retail, Cable, Banking

Tools

Biz Design

Sequence Diagrams

Job description

Job Title:

Enterprise Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

JOB SUMMARY

We are seeking a highly skilled and experienced Enterprise Solution Architect to join our dynamic team. The ideal candidate will have a robust background in Northstar and Transformational architecture projects. This role will involve leading the design, development, and implementation of enterprise-level telecommunications solutions, ensuring alignment with strategic goals and Northstar initiatives.

Key Responsibilities:

1. Enterprise Architecture Development:

• Design and develop comprehensive enterprise architecture solutions for telecom systems, ensuring scalability, reliability, and security.

• Lead architectural reviews and present recommendations to stakeholders and executive management.

• Ensuring Governance & IT Standards are followed and adhered to.

2. Northstar Initiatives:

• Drive the execution of Northstar, transformational initiatives, aligning technology solutions with business objectives and future-state visions.

• Collaborate with cross-functional teams to ensure Northstar initiatives are integrated seamlessly into the enterprise architecture.

• Understanding the impacts across multiple domains

3. Technical Leadership:

• Provide technical leadership and guidance to development teams, ensuring adherence to architectural standards and best practices.

4. Stakeholder Collaboration:

• Work closely with business leaders, project managers, and other stakeholders to understand business requirements and translate them into technical solutions, HLD documents, keeping in mind impacts across the org.

• Communicate complex technical concepts effectively to non-technical stakeholders.

5. Technology Evaluation and Selection:

• Evaluate and recommend new technologies and tools to enhance the telecom infrastructure and support strategic goals.

• Lead proof-of-concept initiatives to validate new technologies and approaches.

6. Solution Design and Implementation:

• Oversee the design and implementation of end-to-end telecom solutions, ensuring they meet performance, security, and compliance requirements.

• Develop detailed technical documentation, including architecture diagrams, design specifications, and implementation plans.

7. Continuous Improvement:

• Identify opportunities for process improvements and optimization within the telecom infrastructure.

• Stay current with industry trends and emerging technologies to ensure the organization remains at the forefront of telecom innovation.

Qualifications

• Bachelor's degree in Computer Science, Information Technology.

• Experience in Telecom, Retail, Cable, Banking.

• Looking for proven enterprise Northstar, Transformational Work, A large conversions project, migration, etc. Work that is Enterprise in scale that touched multiple domains (compliance, security, care, billing, the CRM, Frontend, etc.)

• Experience with Biz Design (this is used for documentation)

• Sequence Diagrams

• 10+ years of experience as an architect

• Provenexperience with Northstar initiatives and a strong understanding of their impact on enterprise architecture.

• Strong understanding of enterprise architecture frameworks

• Excellent problem-solving skills

• Excellent communication skills.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The base salary range for this position is $109,749 - 164,623, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted till 05/12/2025.

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.