Enterprise Apps Administrator — Secure, Integrated Systems

Lutheran Community Services Northwest; SeaTac (WA); On-site; USD 87,000 - 131,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Disability insurance

Life insurance at no cost

Vacation and sick leave

12 holidays + 2 floating holidays

403(b) retirement plan with employer-m

Job summary

Lutheran Community Services NW is seeking an Enterprise Applications Administrator to own and optimize enterprise business applications across CRM/ERP and cloud platforms. You will partner with stakeholders to translate needs into technical solutions while safeguarding data integrity and system performance.

The role requires 4+ years of related experience and a bachelor’s degree in IT or a related field. Competitive benefits, multi-state pay scales, and opportunities to impact health, justice,

Qualifications

• Four or more years of related experience administering enterprise business applications, CRM or ERP platforms, Microsoft 365 technologies, identity and access management, or other cloud-based business systems.
• Bachelor’s degree in information technology, Computer Science, Information Systems, Business Administration, or a related field; substantial relevant experience will be considered in place of a degree.
• Demonstrated knowledge of enterprise application administration, configuration management, SaaS platforms, identity and access management, enterprise data management, system integrations, troubleshooting, and vendor collaboration.
• Ability to analyze functional requirements, resolve technical issues, prioritize requests, and communicate effectively with technical and non-technical users.

Responsibilities

• Administer, configure, maintain, and optimize enterprise applications, including CRM, ERP, productivity, and other cloud-based business systems.
• Manage application security, user access, system configurations, integrations, data integrity, and system performance in accordance with organizational standards.
• Partner with business stakeholders to understand functional requirements, provide technical expertise, and configure, implement, and optimize enterprise applications that support business operations.
• Troubleshoot complex application issues, coordinate vendor support, and resolve system incidents affecting enterprise business applications.
• Plan, test, document, and implement application upgrades, enhancements, integrations, and system changes while supporting effective change management practices.
• Develop and maintain technical documentation, system standards, data management practices, and user resources that promote consistent application administration, adoption, and data quality.
• Monitor system performance, vendor enhancements, and technology trends, recommending technical improvements that strengthen security, reliability, scalability, and end‑user experience.

Skills

Enterprise app administration

CRM/ERP platforms

Microsoft 365 technologies

Identity and access management

Cloud-based business systems

Education

Bachelor's degree in IT/CS/IS/Business

Tools

CRM/ERP platforms

Microsoft 365

Job description

Lutheran Community Services NW is seeking an Enterprise Applications Administrator to own and optimize enterprise business applications across CRM/ERP and cloud platforms. You will partner with stakeholders to translate needs into technical solutions while safeguarding data integrity and system performance.

The role requires 4+ years of related experience and a bachelor’s degree in IT or a related field. Competitive benefits, multi-state pay scales, and opportunities to impact health, justice,