Enterprise Applications Specialist - BI & Data Systems Support

University of Hawai‘i Foundation

Honolulu (HI)

On-site

USD 68,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Healthcare benefits

Tuition reimbursement

PTO and holidays

Life and disability insurance

Job summary

University of Hawai‘i Foundation located in Honolulu, HI, seeks an Enterprise Applications Specialist to provide functional support for enterprise applications, reporting platforms, ETL tools, and related systems. You will liaise between end users, business owners, and technical staff to identify needs, troubleshoot issues, and document processes.

The role emphasizes improving usability, workflows, and data quality while supporting training and onboarding activities within the Business

Qualifications

Experience with business applications and understanding of business processes.
Ability to learn and support enterprise applications, reporting platforms, ETL tools, and related enterprise systems.
Computer proficiency including Microsoft Office and business/database applications.

Responsibilities

Provide functional support to end users of enterprise applications and related systems.
Serve as a first point of contact for questions, issues, and guidance.
Collaborate with end users and business owners to understand processes and needs.
Document user issues, requirements, and enhancements.
Assist with testing fixes, upgrades, and new functionality.
Translate user needs into clear requirements for technical staff.
Recommend system enhancements and training needs to improve adoption.
Maintain knowledge of the functional areas of enterprise applications across the organization.