Senior Enterprise Applications & Data Analyst

The Chronicle Of Higher Education, Inc.; Hartford (CT); On-site; USD 80,000 - 100,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a qualified technical support professional to provide functional and technical support for Oracle PeopleSoft and related applications. The ideal candidate must have a Bachelor's degree and extensive experience in technical support, particularly with PeopleSoft.

This role involves collaborating with cross-functional teams and stakeholders, troubleshooting complex issues, and implementing solutions to enhance operational workflows. The position is critical in improving service delivery and bridging gaps between processes and technology.

Qualifications

• 5-8 years of experience in technical support roles.
• Experience with PeopleSoft applications, SQL, and relational databases.
• Strong analytical and troubleshooting skills.

Responsibilities

• Gather requirements and analyze business processes.
• Troubleshoot application and data issues.
• Support institutional reporting and end-user needs.

Skills

PeopleSoft CampusSolutions

SQL

Application Designer

Application Engine

Project coordination

Data governance/security

Education

Bachelor’s Degree

Tools

Oracle Fusion

OTBI reporting

Job description

The Chronicle Of Higher Education, Inc. is seeking a qualified technical support professional to provide functional and technical support for Oracle PeopleSoft and related applications. The ideal candidate must have a Bachelor's degree and extensive experience in technical support, particularly with PeopleSoft.

This role involves collaborating with cross-functional teams and stakeholders, troubleshooting complex issues, and implementing solutions to enhance operational workflows. The position is critical in improving service delivery and bridging gaps between processes and technology.