Enterprise Applications & BI Solutions Specialist

University of Hawaii Foundation

Honolulu (HI)

On-site

USD 68,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Tuition reimbursement

Generous PTO and paid holidays

Free parking after 5 years

Health and dental insurance

Job summary

University of Hawai‘i Foundation seeks an Enterprise Applications Specialist in Honolulu to provide functional support for enterprise applications, reporting platforms, ETL tools, and related systems. You will liaise between end users and technical staff, document business requirements, and help improve system usability to meet fundraising and reporting needs.

Responsibilities include testing enhancements, coordinating with vendors, creating user guides, and training new users.

Qualifications

Experience with enterprise applications and understanding business processes.
Ability to learn and support CRM, financial, reporting, ETL, and related systems.
Proficient with Microsoft Office and business/database applications.
Strong written and verbal communication; collaborative work style.
Ability to prioritize and manage multiple requests in a timely manner.

Responsibilities

Provide functional support for enterprise applications, reporting platforms, ETL tools, and related systems.
Serve as primary contact for application questions, issues and guidance.
Collaborate with end users and owners to understand processes and needs.
Document requirements, workflows, and enhancement requests.
Assist with testing fixes, upgrades, and new functionality before deployment.
Translate user needs into clear technical requirements for staff.