Senior Application Support & Systems Lead

Bank of Hawaii, Inc.; Honolulu (HI); On-site; USD 75,000 - 100,000; Full time

Job summary

A financial institution in Honolulu seeks an Application Administrator IT/Senior Application Administrator IT to provide application support and IT solutions. Responsibilities include resolving application issues, collaborating with teams, and managing technical documentation. Candidates must have a bachelor's degree in IT and relevant experience in application support. This role may require evening and weekend work. Offers an opportunity to work in a dynamic environment backed by a robust support system.

Qualifications

• Minimum 3 to 5 years of experience in application support or administration for Application Administrator IT.
• Minimum 7 years of experience for Senior Application Administrator IT.
• Strong knowledge of application systems, databases, and IT infrastructure.
• Proven analytical and critical thinking skills.
• Excellent problem-solving skills and ability to work well under pressure.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Serve as the first point of contact for resolving application-related issues.
• Collaborate with cross-functional teams for solutions and improvements.
• Provide IT support for organization-wide initiatives.
• Conduct system integration testing for application changes.

Skills

Analytical Thinking

Application Maintenance & Support

Application Testing

Cross-Functional Collaboration

Customer Experience

IT Technical Acumen

IT Technical Documentation

Systems Configuration

Technical Project Management

Technical Systems Analysis

Education

Bachelor’s degree in information technology or related field

Job description

A financial institution in Honolulu seeks an Application Administrator IT/Senior Application Administrator IT to provide application support and IT solutions. Responsibilities include resolving application issues, collaborating with teams, and managing technical documentation. Candidates must have a bachelor's degree in IT and relevant experience in application support. This role may require evening and weekend work. Offers an opportunity to work in a dynamic environment backed by a robust support system.