Enterprise Applications Analyst

New Mexico Highlands University Portal; Las Vegas (NM); On-site; USD 45,000 - 56,000; Full time

Job summary

New Mexico Highlands University is seeking a Systems Analyst to support enterprise software applications and assist end users across the university.

The role involves defining user needs, developing complex reports, and performing administration of applications, upgrades, and security. Strong knowledge in PowerShell, PL/SQL, and SQL is required, with on-call availability for system upgrades and support.

Qualifications

• Bachelor’s degree in Information Technology and 5 years in enterprise applications support (or equivalent combination).
• Experience in enterprise applications administration and technical support.

Responsibilities

• Define needs and requirements with technology users; develop complex reports and online inquiries.
• Provide technical support through problem analysis, troubleshooting, and documentation.
• Perform applications management including upgrades, monitoring, security, and testing of functionality.
• May perform OS upgrades and configuration for Windows, Linux, and UNIX systems.
• Develop and maintain technical documentation, capacity reports, and ITSM records.

Skills

Communication

PowerShell

PL/SQL

SQL

Project management

Team player

Confidentiality

Analytical thinking

Education

Bachelor’s degree in Information Technology

Tools

Ellucian Banner System

Microsoft O365

Job description

New Mexico Highlands University is seeking a Systems Analyst to support enterprise software applications and assist end users across the university.

The role involves defining user needs, developing complex reports, and performing administration of applications, upgrades, and security. Strong knowledge in PowerShell, PL/SQL, and SQL is required, with on-call availability for system upgrades and support.