Enterprise Application Architect

OpenArc, LLC.; Harrisburg (Dauphin County); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

OpenArc, LLC. seeks an Enterprise Applications Engineer to administer NetDocuments and drive AI-enabled capabilities across the firm.

You will partner with governance, technology, and business stakeholders to enhance document management and information governance, delivering secure, scalable solutions for attorneys and staff. Reporting to the Enterprise Applications Manager, you will lead DMS projects, provide onboarding and training, and create technical documentation to promote self-service

Qualifications

• Experience administering an enterprise document/content management platform, NetDocuments preferred.
• Hands-on experience with NetDocuments and NDMax technologies.
• Understanding of ethical walls and information governance.
• Exposure to HR/Finance enterprise apps like Aderant or Paylocity.
• Experience with scripting/automation of admin tasks.
• Strong communication and training skills.

Responsibilities

• Serve as primary administrator for NetDocuments, ensuring stability and integrity.
• Configure and promote NDMax capabilities and AI-enabled workflows.
• Collaborate with Data Governance on governance and compliance.
• Test, package, and deploy NetDocuments updates and enhancements.
• Execute large-scale data imports/exports with accuracy.
• Manage document security requests and permissions.
• Troubleshoot with NetDocuments and vendors for platform improvements.
• Provide backup admin for Finance/HR enterprise apps when needed.
• Lead DMS-related projects and create user-friendly documentation.

Skills

NetDocuments admin

NDMax AI

Data governance

Ethical walls

Scripting

Data migration

Tech consulting

Communication

Tools

NetDocuments

NDMax

Aderant

Paylocity

Job description

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Enterprise Applications Engineer to join our client’s organization and contribute to their ongoing success.

Job summary

As the Enterprise Applications Engineer (DMS), you will serve as the primary administrator of NetDocuments, driving the firm's document management strategy while leading the adoption of innovative NDMax AI capabilities. This position offers the opportunity to partner with technology, governance, and business stakeholders to enhance operational efficiency, strengthen information governance, and deliver cutting-edge solutions that support attorneys and staff across the organization. Reporting to the Manager of Enterprise Applications, you will also contribute to broader enterprise applications support and strategic technology initiatives.

Responsibilities:

• Serve as the primary administrator for the NetDocuments document management system, ensuring platform stability, performance, database integrity, and ongoing enhancements.
• Configure, deploy, and promote adoption of NDMax capabilities, including CollabSpaces, auto-profiling, metadata extraction, ND Context Graph, natural language search, and other AI-powered features.
• Partner with the Director of Data Governance to maintain governance standards, ethical walls, and compliance requirements.
• Test, package, and deploy NetDocuments updates and enhancements to ensure secure and seamless system upgrades.
• Execute large-scale data imports and exports with a high degree of accuracy and attention to confidentiality.
• Manage document security requests, workspace permissions, ethical walls, and special-access requirements.
• Collaborate with NetDocuments and third-party vendors to troubleshoot issues, validate fixes, and implement platform improvements.
• Provide backup administration and operational support for Finance and HR enterprise applications when needed.
• Lead DMS-related projects, deliver user onboarding and training, and create technical documentation that promotes user adoption and self-service.

Requirements:

• Experience administering an enterprise document or content management platform, preferably within a professional services environment. Direct NetDocuments experience is strongly preferred.
• Hands‑on experience administering NetDocuments, including familiarity with NDMax technologies and AI‑enabled document workflows.
• Understanding of ethical walls, access management tools, and information governance best practices.
• Exposure to Finance or HR enterprise applications such as Aderant, Paylocity, or similar business systems.
• Experience with scripting and automation of routine administrative tasks.
• Working knowledge of data querying, troubleshooting, validation, and secure data migration processes.
• Strong communication, training, and consulting skills with the ability to explain technical concepts to both technical and non‑technical audiences.

At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities.

• As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.

OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.