ENTERPRISE APPLICATION ADMINSTRATOR

Navy Marine Corps Relief; Arlington (VA); Híbrido; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Navy-Marine Corps Relief Society Headquarters in Arlington, VA seeks an Enterprise Applications Administrator to configure, maintain, and manage users for cloud-based business applications. The junior-level role supports SaaS platforms across multiple business areas with a focus on customer service and problem solving.

The ideal candidate has a strong IT interest, basic SaaS administration experience, and solid communication skills.

Formación

• Bachelor's degree in IT/CS or related field preferred (or equivalent practical experience).
• Minimum of two years in application administration or related technical support role.
• Interest in learning and administering cloud-based/SaaS business applications.
• Understanding of user account management, data backups, and software updates.
• Strong troubleshooting, written and verbal communication skills.
• Strong organizational skills with attention to detail.

Responsabilidades

• Application configuration and administration.
• User management and access control.
• Maintenance and troubleshooting of enterprise SaaS apps.
• Documentation, content management and compliance tasks.
• Learning and development to support enterprise platforms.

Conocimientos

Troubleshooting

Customer service

Communication

Organization

Prioritization

Learning mindset

Educación

Bachelor's degree in IT/CS or related field

Herramientas

CMS platforms

Helpdesk/ticketing systems

Document management / intranet content

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ENTERPRISE APPLICATION ADMINSTRATOR

Full Time Arlington, VA, US

*This is a civilian position. Please note that this position does not require military service and/or enlistment. *

Navy-Marine Corps Relief Society Headquarters, located in Arlington, VA, is seeking a motivated, detail-oriented Application Administrator to support the Enterprise Solutions team. This junior-level role is responsible for configuring, maintaining, and managing users for third-party, cloud-based business applications. The ideal candidate is a quick learner with technical curiosity, strong problem-solving skills, and a customer-service mindset. This role is a good fit for someone early in their IT career who wants hands‑on experience supporting enterprise SaaS platforms across several business areas. This is a hybrid position. Candidates must be local to the DC metro area to be considered for the position.

The applications supported in this role include, but are not limited to:

• Axxess –Electronic Medical Record (EMR) system
• Microsoft Dynamics –Business applications/CRM/ERP platform
• World View–Document management system
• Concur –Expense Management System
• CodeTwo –Centralized email signature management

Key Responsibilities:

• Application Configuration & Administration
• User Management
• Maintenance
• Troubleshooting & Support
• Documentation, Content Management & Compliance
• Learning & Development

Qualifications:

Required

• Bachelor's degree preferably in Information Technology' Computer Science, or a related field preferred (or equivalent practical experience).
• Minimum of two years of experience in application administration or a related technical support role.
• Strong interest in learning and administering cloud-based/SaaS business applications.
• Basic understanding of IT concepts such as user account management, data backups, and software updates.
• Strong troubleshooting and problem‑solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and applications simultaneously.
• Customer-service orientation and a proactive, self‑motivated approach to learning.

Preferred

• Prior exposure to any cloud-based SaaS applications (e.g., CRM, document management, or EMR systems).
• Experience posting and maintaining content on intranet or content management platforms.
• Familiarity with basic web concepts (CMS platforms and hosting environments).
• Experience with helpdesk ticketing systems.
• Basic understanding of data security and compliance concepts (e.g., HIPAA).