Enterprise AI Support Engineer

Luminance; Dallas (TX); On-site; USD 67,500 - 82,500; Full time

Job summary

Luminance is seeking a dedicated Support team member in Dallas, Texas. This role involves managing customer queries and facilitating seamless execution of Luminance's technology. The ideal candidate will have a Bachelor's or Master's degree and excellent interpersonal skills.

You will maintain customer relationships and resolve issues efficiently. The position offers an annual compensation of $75,000, inviting applicants with a problem-solving mindset and strong communication skills.

Qualifications

• Excellent interpersonal and communication skills, both verbal and written.
• Desire to work in a customer-facing role.
• Highly detail-oriented with a problem-solving attitude.

Responsibilities

• Managing customer problems from start to finish.
• Communicating with the customer and answering their queries.
• Having a comprehensive understanding of the product.
• Understanding individual use cases and needs of each customer.

Skills

Interpersonal skills

Communication skills

Problem-solving attitude

Organizational skills

Education

Bachelor's or Master's degree in a scientific or analytical discipline

Job description

Luminance is seeking a dedicated Support team member in Dallas, Texas. This role involves managing customer queries and facilitating seamless execution of Luminance's technology. The ideal candidate will have a Bachelor's or Master's degree and excellent interpersonal skills.

You will maintain customer relationships and resolve issues efficiently. The position offers an annual compensation of $75,000, inviting applicants with a problem-solving mindset and strong communication skills.