Enterprise AI Platform Program Manager (Hybrid, Boston)

Next Level Business Services Inc.; Boston (MA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Next Level Business Services Inc. is seeking an experienced Agile Program Manager to lead delivery of an enterprise AI platform and its AI agent portfolio.

You will coordinate multi-team delivery, governance, and security to move AI agents from prototype to production, with a hybrid on-site presence in Boston. The ideal candidate brings 8+ years of delivery leadership, strong Agile release planning skills, and hands-on knowledge of AI agents and Azure security, enabling scalable enterprise AI

Qualifications

• 8+ years of program, product, or technology delivery management experience.
• Strong scaled Agile experience, including release planning and dependency management.
• Working knowledge of AI agents, LLMs, RAG, tool calling, orchestration, and AI evaluation.
• Proficiency in SQL and ability to interpret logs, telemetry, and evaluation results.
• Experience using AI productivity tools such as ChatGPT or Claude.
• Familiarity with Azure enterprise environments, identity, security, and secrets management.
• Strong stakeholder management and communication skills.

Responsibilities

• Own program roadmaps, release planning, and delivery cadence across multiple engineering teams.
• Manage cross-team dependencies, risks, and stakeholder expectations.
• Prioritize AI use cases based on business value, data readiness, and risk.
• Establish AI evaluation, security, governance, and production-readiness gates.
• Drive platform adoption and track metrics such as evaluation pass rates, incidents, delivery cycle time, and workload costs.
• Leverage AI tools such as ChatGPT or Claude to improve team productivity.

Skills

Program management

Scaled Agile

AI agents/LLMs

SQL proficiency

AI tools usage

Azure security

Stakeholder mgmt

Communication skills

Tools

Azure

AI evaluation tools

Job description

Next Level Business Services Inc. is seeking an experienced Agile Program Manager to lead delivery of an enterprise AI platform and its AI agent portfolio.

You will coordinate multi-team delivery, governance, and security to move AI agents from prototype to production, with a hybrid on-site presence in Boston. The ideal candidate brings 8+ years of delivery leadership, strong Agile release planning skills, and hands-on knowledge of AI agents and Azure security, enabling scalable enterprise AI