Enterprise AI Implementations Project Manager

Premier Global Links LLC; San Francisco (CA); On-site; USD 185,000 - 230,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Discretionary paid time off

Job summary

Premier Global Links LLC is recruiting on behalf of a confidential, high-growth AI technology company serving credit unions, community banks, and other financial institutions. Its AI-powered platform supports conversational AI and automated customer interactions across voice, digital, and employee-assisted channels.

We are seeking a hands-on Technical Project Manager to lead enterprise software implementations from contract signature through deployment and go-live.

Qualifications

• 4–8 years of experience in Technical Project Management, software implementation, or enterprise technology delivery.
• Ownership of end-to-end B2B SaaS implementations within enterprise or mid-market environments.
• Experience managing timelines, dependencies, risks, expectations, and cross-functional teams.
• Strong communication and stakeholder management, including direct customer engagement.
• Ability to build and improve implementation processes without a formal playbook.
• Familiarity with AI productivity tools such as ChatGPT or Claude.
• Bachelor's degree.
• Ability to work on-site in San Francisco, five days per week.
• Willingness to travel 10–20% of the month to customer sites across the United States.

Responsibilities

• Own end-to-end customer implementations from kickoff to go-live.
• Manage 7–10 concurrent implementation projects with timelines and milestones.
• Lead customer meetings, communicate status, manage escalations.
• Coordinate integrations involving core banking, online banking, lending, and related platforms.
• Partner with Solutions Architects, Product, Engineering, and Customer Success teams.
• Track defects, dependencies, and product changes through resolution.
• Manage a 2–4 week post-launch hypercare period.
• Develop repeatable implementation playbooks and reporting.
• Improve deployment processes as AI capabilities evolve.
• Use AI productivity tools to enhance planning and documentation.

Skills

Technical Project Management

Enterprise SaaS

Stakeholder Management

Communication

Process Improvement

AI productivity tools

Bachelor's degree

Education

Bachelor's degree

Job description

Premier Global Links LLC is recruiting on behalf of a confidential, high-growth AI technology company serving credit unions, community banks, and other financial institutions. Its AI-powered platform supports conversational AI and automated customer interactions across voice, digital, and employee-assisted channels.

We are seeking a hands-on Technical Project Manager to lead enterprise software implementations from contract signature through deployment and go-live.