Enterprise AI Deployment Product Lead

FDE Times; New York (NY); On-site; USD 240,000 - 300,000; Full time

Benefits offered by this job

Health, dental and vision coverage

Retirement benefits

Learning & development stipend

Generous PTO

Commuter stipend

Job summary

Scale is accelerating the deployment of AI across the world's most important organizations. The Forward Deployed PM (FDPM) is embedded with customers, shaping real production outcomes and translating operational reality into input for the platform.

The role centers on delivering results inside a portfolio of enterprise accounts with deep senior stakeholder engagement. As the accountable PM for product delivery, you will own deployments from contract to production, build trusted advisory

Qualifications

• 6+ years in product management, technical program management, or customer-facing product ownership.
• Track record shipping products or platform capabilities into large organizations.
• Shows extreme ownership and follow-through across teams.
• Comfortable with senior customer stakeholders and engineers alike.
• Makes decisions with incomplete information and drives outcomes.
• Can discuss architectural tradeoffs with platform engineers.

Responsibilities

• Own product outcomes for our highest impact enterprise accounts from contract to production.
• Build trusted advisory relationships with VP/C-level buyers and senior technical leads.
• Drive deployments from contract to production at scale, ensuring production-readiness.
• Translate customer workflows and priorities into high-signal product input for core platform teams.
• Identify where product vs. execution is the constraint and drive blockers to resolution.
• Partner with FDEs to run accounts as a coordinated team, not parallel streams.
• Develop expansion opportunities grounded in demonstrated customer value.
• Represent customer reality to platform and leadership with credibility.

Skills

Enterprise deployment ownership

Product judgment

Customer trust-building

Technical translation

Ambiguity management

Clear communication

Job description

Scale is accelerating the deployment of AI across the world's most important organizations. The Forward Deployed PM (FDPM) is embedded with customers, shaping real production outcomes and translating operational reality into input for the platform.

The role centers on delivering results inside a portfolio of enterprise accounts with deep senior stakeholder engagement. As the accountable PM for product delivery, you will own deployments from contract to production, build trusted advisory