Enterprise Account Manager - Northeast

Ladders; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative team

Innovative healthcare solutions

Executive exposure

Impactful projects

Job summary

Ladders is seeking an Enterprise Account Manager - Northeast for a remote US-based role. You will manage and expand key institutional accounts across the Northeast, collaborating with client stakeholders and internal teams to drive revenue and improve the customer experience.

This position emphasizes solution-based selling, building trusted relationships with executive-level contacts in a highly regulated healthcare environment, and driving long-term client partnerships.

Qualifications

• 5-7 years in sales, project management, or healthcare IT.
• Strong relationship-building skills across all organizational levels.
• Proven track record in solution-based sales.
• Effective communication and leadership abilities.
• Bachelor's degree in business or related field.
• Experience in healthcare systems navigation.
• Innovation management expertise.

Responsibilities

• Manage and grow existing institutional client accounts.
• Collaborate with clients on product development feedback.
• Coordinate marketing efforts for clinical engagement.
• Ensure a seamless experience for clients with the company's products.
• Promote awareness of new product offerings to clients.
• Establish client business reviews for ongoing improvement.
• Drive revenue through upselling and customer retention.

Skills

Relationship building

Solution-based sales

Communication

Leadership

Healthcare IT

Education

Bachelor's degree in business or related field

Job description

For our client, we are seeking a Enterprise Account Manager - Northeast to join the team of a leader in the Pharmaceuticals & Biotech space. This role will focus on managing and expanding key institutional accounts across the Northeast region, with an emphasis on solution-based selling and long-term client partnership. The position will collaborate closely with client stakeholders and internal teams to support product feedback, strengthen engagement, and improve the overall customer experience. Success in this role will be measured by revenue growth, retention, and the ability to build trusted relationships with executive-level contacts in a highly regulated healthcare environment. Location: Remote - US based candidates only, no visa sponsorship available. Compensation: $100,000 – $130,000 annually.

Responsibilities

• Manage and grow existing institutional client accounts
• Collaborate with clients on product development feedback
• Coordinate marketing efforts for clinical engagement
• Ensure a seamless experience for clients with the company's products
• Promote awareness of new product offerings to clients
• Establish client business reviews for ongoing improvement
• Drive revenue through upselling and customer retention

Qualifications

• 5-7 years in sales, project management, or healthcare IT
• Strong relationship-building skills across all organizational levels
• Proven track record in solution-based sales
• Effective communication and leadership abilities
• Bachelor's degree in business or related field
• Experience in healthcare systems navigation
• Innovation management expertise

Benefits

• Opportunities for professional growth and development
• Collaborative team environment
• Access to innovative healthcare solutions
• Engagement with high-level client executives
• Involvement in impactful projects that influence the healthcare landscape

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.