Enterprise Account Manager: Growth & Renewal Champion

AiPrise; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

AiPrise is hiring the founding member of our Account Management team in San Francisco. You will work directly with the Head of Sales to expand our existing customer base, drive adoption of additional products, and improve renewal rates for strategic clients.

You will manage high-value fintech/regtech accounts, coordinate with support, and partner with sales to enable seamless handoffs and expansion opportunities. Excellent communication and negotiation skills are essential.

Qualifications

• 5+ years in enterprise account management.
• Experience selling to C-suite.
• Fintech/regtech/compliance SaaS experience.
• Strong communication and negotiation skills.

Responsibilities

• Expand existing customer base by adding products and increasing contract volume.
• Schedule regular syncs with high-value clients and key stakeholders.
• Coordinate with support to resolve issues quickly for a great customer experience.
• Maintain 95%+ gross revenue retention (GRR) year over year.
• Collaborate with sales on larger upgrades and negotiations.

Job description

AiPrise is hiring the founding member of our Account Management team in San Francisco. You will work directly with the Head of Sales to expand our existing customer base, drive adoption of additional products, and improve renewal rates for strategic clients.

You will manage high-value fintech/regtech accounts, coordinate with support, and partner with sales to enable seamless handoffs and expansion opportunities. Excellent communication and negotiation skills are essential.