Enterprise Account Manager

Handshake; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity in fast-growing company

401(k) match

Parental leave & fertility benefits

Medical, dental, vision + wellness

Job summary

Handshake is seeking an Enterprise Account Manager to partner with our Employer Sales Team, managing a book of premium employer partners nationwide. You will drive renewals, expansions, and cross-sell while building executive-level relationships to demonstrate Handshake’s value and ensure customer growth.

The role blends sales, relationship management, and customer success, requiring a proven track record in high-growth SaaS environments and a focus on retention, upsell, and strategic

Qualifications

• 2+ years in Enterprise SaaS sales or Account Management with quota
• Experience preparing renewal proposals, forecasting, and account planning
• Strong track record of quota attainment on a high-performing team
• Experience selling to executives at Fortune 1000 companies
• Experience working with Customer Success teams to drive adoption and expansion
• Excellent communication and professional presentation skills

Responsibilities

• Renew, upsell, and cross-sell an assigned book of premium employer partners with growth focus
• Position Handshake’s value to executives and align with customer business issues
• Build deep relationships with Directors, SVP, VP, and C-suite at partner firms
• Engage senior executives throughout the lifecycle and demonstrate value
• Collaborate with Employer Customer Success Team to ensure adoption and success
• Lead data-driven Quarterly Business Reviews and present outcomes

Skills

Enterprise SaaS sales

Account management

Forecasting

Renewals & expansions

Executive relationships

Communication skills

Job description

About Handshake

Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.

In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.

Why join Handshake now:

• Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel

• Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions

• Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders

• Build a massive, fast-growing business with billions in revenue

The Role

Reporting to the Director, Account Management - Enterprise, you'll partner with our Enterprise Client Success Management partners to ensure our employer partners see value in the Handshake product in order to retain and grow a key segment of our business.

We’re looking for an Enterprise Account Manager to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.

This high-impact role combines equal parts sales, relationship management and customer satisfaction. The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.

• Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners with an emphasis on growth

• Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer

• Develop and cultivate deep relationships with senior executives at the Director, SVP, VP, and C-suite levels at our partners

• Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value

• Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake

• Manage and present data and value-driven Quarterly Business Reviews

• Enlist and inspire customers to participate in Handshake events and other marketing materials

• Manage overall customer loyalty, serving as internal advocate and escalation point to customers

• Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team

• Help scale internal process to support hundreds of premium employers

• Becoming a Handshake expert, learning the ins and outs of HR and higher ed Tech

Please note: This role is remote-friendly, but candidates within commuting distance of our SF or NYC office are expected to be onsite 3 days a week. Must be willing to travel as needed for customer engagements.

You Have

• At least 2+ years of sales experience in Enterprise SaaS sales or Account Management, 5+ years in a closing and quota carrying role

• Experience preparing renewal proposals, forecasting, and account planning

• A strong history of quota attainment and excellent performance on a high-reaching team

  Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies

• Experience managing customer relationships alongside a Customer Success team

• Experience using usage, data and results to demonstrate value and justify expansion

• An impeccable communicator with polished and professional sales presentation skills

• Experience operating in a high-growth business environment like Handshake

We Offer

Handshake delivers benefits that help you feel supported and thrive at work and in life.

The below benefits are for full-time US employees.

Ownership: Equity in a fast-growing company

Financial Wellness: 401(k) match, competitive compensation, financial coaching

Family Support: Paid parental leave, fertility benefits, parental coaching

Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend

Growth: $2,000 learning stipend, ongoing development

Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Time Off: Flexible PTO, 15 holidays + 2 flex days

Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers.