Enterprise Account Manager

joinhandshake.com; United States; Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Equity in a fast-growing company

401(k) match and financial coaching

Paid parental leave and fertilitybenef

Medical, dental, and vision insurance

Wellbeing stipend $500

Learning stipend $2,000

Remote & Office: Internet, commuting,

Flexible PTO and holidays

Team outings and referrals

Job summary

Handshake is hiring an Enterprise Account Manager to work with top employers nationwide, driving early talent recruiting strategies and owning a book of premium partners from onboarding through renewal.

The role blends sales, relationship management, and customer success, with a focus on renewals, upsell, and strategic growth. Remote-friendly with onsite 3 days weekly in SF/NYC and travel as needed.

Qualifications

• 2+ years in Enterprise SaaS sales or account management with quota
• Experience preparing renewal proposals, forecasting, and account planning
• Strong history of quota attainment on a high-growth team
• Experience selling non-discretionary software to executives at large companies
• Experience coordinating with a Customer Success team to drive expansion
• Proven ability to demonstrate value with data and metrics

Responsibilities

• Renew, upsell, and cross-sell an assigned book of premium employer partners
• Position Handshake's value to key business issues for customers
• Develop relationships with senior executives (Director, SVP, VP, C-suite)
• Engage executives through the customer lifecycle and demonstrate value
• Collaborate with the Employer Customer Success Team to drive adoption and success
• Present data-driven Quarterly Business Reviews
• Encourage customer participation in Handshake events and marketing materials
• Act as customer advocate and escalation point internally
• Help scale account management tooling and processes
• Support scaling efforts for hundreds of premium employers

Skills

Enterprise SaaS sales

Account management

Forecasting

Executive communication

Renewals

Job description

ABOUT HANDSHAKE

Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know. Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.

In 2025, we started Handshake AI and built the fastest-growing AI data business in history. We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data. We’ve grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.

Why join Handshake now:

• Shape how every career evolves in the AI economy, at global scale, with impact your friends, family and peers can see and feel
• Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world’s top educational institutions
• Work together with engineers, scientists, operators, and more from Palantir, Meta, Scale AI, and former YC founders
• Build a massive, fast-growing business with billions in revenue

THE ROLE

Reporting to the Director, Account Management - Enterprise, you'll partner with our Enterprise Client Success Management partners to ensure our employer partners see value in the Handshake product in order to retain and grow a key segment of our business.

We’re looking for an Enterprise Account Manager to join our Employer Sales Team - working with top employers across the nation to drive their early talent recruiting strategy. You will serve as the primary owner of a set book of existing employer partners, working closely with them to ensure they achieve their goals, build relationships with executives, and drive customer retention and expansion from onboarding through renewal.

This high-impact role combines equal parts sales, relationship management and customer satisfaction. The ideal candidate has a proven record managing relationships at scale while driving renewals and expansions in a Saas technology company.

• Effectively renew, upsell and cross-sell an assigned book of business of existing premium employer partners with an emphasis on growth
• Learn your book of business inside and out to effectively position Handshake’s value proposition, always linking it back to key business issues of the customer
• Develop and cultivate deep relationships with senior executives at the Director, SVP, VP, and C-suite levels at our partners
• Develop new and creative ways to engage senior executives throughout the customer lifecycle and demonstrate Handshake’s value
• Partner closely with our Employer Customer Success Team to ensure customers adopt and are successful on Handshake
• Manage and present data and value-driven Quarterly Business Reviews
• Enlist and inspire customers to participate in Handshake events and other marketing materials
• Manage overall customer loyalty, serving as internal advocate and escalation point to customers
• Assist in identifying and developing scalable account management tools and methodologies that can be applied across the Account Management team
• Help scale internal process to support hundreds of premium employers

Please note: This role is remote-friendly, but candidates within commuting distance of our SF or NYC office are expected to be onsite 3 days a week. Must be willing to travel as needed for customer engagements.

YOU HAVE

• At least 2+ years of sales experience in Enterprise SaaS sales or Account Management, 5+ years in a closing and quota carrying role
• Experience preparing renewal proposals, forecasting, and account planning
• A strong history of quota attainment and excellent performance on a high-reaching team
• Experience with an evangelical sale, selling non-discretionary software to executives at Fortune 1000 companies
• Experience managing customer relationships alongside a Customer Success team
• Experience using usage, data and results to demonstrate value and justify expansion
• An impeccable communicator with polished and professional sales presentation skills
• Experience operating in a high-growth business environment like Handshake

WE OFFER

• Ownership: Equity in a fast-growing company
• Financial Wellness: 401(k) match, competitive compensation, financial coaching
• Family Support: Paid parental leave, fertility benefits, parental coaching
• Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
• Growth: $2,000 learning stipend, ongoing development
• Remote & Office: Internet, commuting, and free lunch/gym in our SF office
• Time Off: Flexible PTO, 15 holidays + 2 flex days
• Connection: Team outings & referral bonuses

Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your