Enterprise Account Executive - Customer Success & Growth

Confiz; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Confiz seeks a Senior Account Executive – Customer Success to own and grow a portfolio of strategic enterprise accounts in Atlanta, GA. You will drive revenue growth, ensure successful delivery of services, and maximize long-term account value.

Balance business development with execution, lead executive reviews, and partner with delivery teams to align deals with capacity and margins. The ideal candidate has 5+ years in enterprise account management or customer success, proven revenue

Qualifications

• 5+ years of experience in account management, customer success, or sales roles in enterprise environments.
• Proven ability to meet or exceed revenue targets.
• Experience managing enterprise clients, preferably in retail or consumer product goods.
• Strong understanding of project delivery and commercial construct.
• Excellent communication and negotiation skills.
• Ability to work cross‑functionally in complex environments.
• Bachelor’s degree or equivalent combination of education and relevant experience.

Responsibilities

• Own end-to-end account performance including revenue, margin, and growth targets.
• Identify and close new opportunities across projects, retainers, and managed services.
• Build and manage a pipeline within existing clients.
• Lead SOW development, pricing, and contract negotiations.
• Drive renewals, extensions, and multi-year engagements while aligning deals to delivery capacity and margin expectations.
• Ensure successful delivery of engagements aligned to scope, timeline, and budget.
• Define and track business outcomes tied to work delivered.
• Partner with delivery teams to maintain high-quality execution and client satisfaction.
• Proactively manage risks, scope changes, and client expectations.
• Serve as the primary owner of the client relationship.
• Build strong relationships across executive, business, and technical stakeholders.
• Lead executive reviews focused on outcomes, performance, and future opportunities.
• Collaborate with delivery leadership to ensure staffing and utilization alignment.
• Resolve escalations and remove blockers to maintain client confidence.
• Translate delivery insights into new opportunities.
• Build account plans aligned to client priorities.

Skills

Account management

Customer success

Sales

Negotiation

Executive relationships

Education

Bachelor's degree

Tools

CRM software

Job description

Confiz seeks a Senior Account Executive – Customer Success to own and grow a portfolio of strategic enterprise accounts in Atlanta, GA. You will drive revenue growth, ensure successful delivery of services, and maximize long-term account value.

Balance business development with execution, lead executive reviews, and partner with delivery teams to align deals with capacity and margins. The ideal candidate has 5+ years in enterprise account management or customer success, proven revenue