Enterprise Account Executive - Austin

Neura Market; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Retirement Plan

Parental Leave

Fertility benefits

Wellness stipend

Office lunches

Vacation policy

Job summary

Decagon is seeking an Enterprise Account Executive to join our Austin-based GTM Sales Team in person. You will own the full sales cycle for enterprise accounts, from self-led generation to negotiation and renewals, shaping our go-to-market motion and securing executive buy-in.

You will collaborate with Solutions Engineering, Product, Engineering, and Marketing to ensure customer success and deliver strong ROI for top accounts.

Qualifications

• 4+ years of experience as a top-performing Account Executive.
• Experience in complex solution sales and closing seven-figure deals.
• Consistent pipeline generation for net-new business.

Responsibilities

• Manage the full sales cycle for enterprise accounts from lead to renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding.
• Collaborate with Solutions Engineering, Product, Engineering and Marketing.
• Build strong relationships with C-suite executives to drive ROI.
• Leverage the executive team to accelerate deal cycles and buy-in.
• Shape go-to-market motion and how we engage and close key accounts.

Skills

Account Executive

Enterprise sales

Pipeline generation

Job description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

Our technology enables industry-defining enterprises like Avis Budget Group, Block's Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.

We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.

We're an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.

About the Role

We are looking for an Enterprise Account Executive with a self-starter mindset and builders mentality to join our GTM Sales Team. This is an opportunity to accelerate your career - you will play an important role in defining and iterating our sales motion, providing customer feedback to help shape our roadmap, and generating revenue to grow our sales business. Decagon is a fully in person company based in our Austin office.

In this role, you will

• Manage the full sales cycle for enterprise accounts, from self lead generation and qualification through negotiation, closing, and renewals.
• Generate a pipeline from ICP accounts via value-driven outbounding
• Collaborate with Solutions Engineering, Product, Engineering, and Marketing team to ensure customer success.
• Foster strong relationships with key stakeholders, including C-suite executives, to drive positive ROI and long term partnerships.
• Leverage internal executive team to accelerate deal cycles and securing buy-in from top-level client decision-makers.
• Play a key role in shaping go-to-market motion and influence how we engage and close key accounts

Your background looks something like this

• 4+ years of experience as a top-performing Account Executive with a strong track record of success.
• Experience in complex solution sales and consistently closing 7 figure deals.
• Consistent performance meeting pipeline generation targets for net new business

Even better if you have

• Previous experience selling AI or Customer Support/Experience software.
• Experience as an early sales hire at a fast growing start-up.

Benefits

We proudly offer the following benefits for our full-time employees:

• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through Carrot
• Monthly stipend to support your wellness, lifestyle, and work-life balance
• Daily lunches and snacks in the office to keep you at your best
• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.