ENT Service Line Leader: Strategy, Operations & Growth

University of California - San Diego Medical Centers; San Diego (CA); On-site; USD 111,000 - 211,000; Full time

Job summary

University of California - San Diego Medical Centers seeks a Service Line Leader for Otolaryngology to drive strategic, operational, and financial leadership across the ENT service line. You will partner with physician and executive leadership to guide growth, access, quality, and patient experience across multiple locations.

The role oversees practice operations, leads long-term planning, market expansion, and multidisciplinary collaboration while mentoring managers and promoting continuous

Qualifications

• Eleven (11) years of related experience, education/training, OR a Bachelor's degree in related area plus seven (7) years of related experience/training in business administration including four (5+) or more years of progressively responsible leadership experience.
• Experience and proven success in clinic/center management experience, with progressive expertise in practice management, scheduling, customer-service methods, incident reporting, regulatory compliance, accreditation requirements, and information technology.
• Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
• Demonstrated managerial skills and human resources management knowledge, including staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.

Responsibilities

• Strategic Leadership: Develop and implement strategic plans supporting growth of Otolaryngology services.
• Operational Oversight: Provide oversight of practice managers and operational leaders; standardize workflows across locations.
• Financial Leadership: Develop operating budgets; monitor revenue, expenses, productivity, and financial performance.
• Physician Partnership: Collaborate with Chair, Directors, and faculty leadership; support recruitment and growth.
• Access & Growth: Improve access to care; lead referral optimization and expand regional partnerships.
• Quality: Support quality improvement; monitor outcomes and patient experience; ensure regulatory compliance.
• Leadership: Mentor managers; lead cross-functional teams; foster accountability and continuous improvement.

Skills

Leadership

Strategic planning

Healthcare operations

Budgeting

Regulatory compliance

Communication

Project management

Education

Bachelor's degree in related field

Master's degree (MBA, MHA, MPH, or related field)

Job description

University of California - San Diego Medical Centers seeks a Service Line Leader for Otolaryngology to drive strategic, operational, and financial leadership across the ENT service line. You will partner with physician and executive leadership to guide growth, access, quality, and patient experience across multiple locations.

The role oversees practice operations, leads long-term planning, market expansion, and multidisciplinary collaboration while mentoring managers and promoting continuous