ENT Medical Receptionist | Patient Scheduling & Front Desk

Baptist Health Care; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Health Care in Pensacola, FL is seeking a Medical Receptionist I to warmly greet patients, register them in the practice management system, and collect demographic and insurance information with high accuracy.

The role involves scheduling appointments, collecting copayments, verifying benefits, and communicating financial requirements to patients, while supporting referrals and front-desk operations across multiple locations.

Qualifications

• High School diploma or equivalent required.
• Excellent communication, written and verbal.
• Strong customer service orientation and professionalism.
• Ability to organize and prioritize tasks efficiently.
• Proficient with computers and office software.

Responsibilities

• Greet and register patients in the practice management system with accuracy.
• Schedule and confirm appointments; collect copayments and verify insurance.
• Explain financial requirements to patients and enter payments.
• Answer incoming phone calls promptly and professionally.
• Coordinate referrals and authorization requests as needed.
• Maintain patient demographics and refer to care team as appropriate.

Skills

Excellent communication skills

Customer service

Organizational skills

Prioritization

Computer skills

Professionalism

Education

High School Diploma or Equivalent

Tools

Practice management software

Insurance verification tools

Job description

Baptist Health Care in Pensacola, FL is seeking a Medical Receptionist I to warmly greet patients, register them in the practice management system, and collect demographic and insurance information with high accuracy.

The role involves scheduling appointments, collecting copayments, verifying benefits, and communicating financial requirements to patients, while supporting referrals and front-desk operations across multiple locations.