Enrollment Tech Analyst - Data, Systems & Automation

East Texas A&M University; Commerce (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

East Texas A&M University in Commerce, TX seeks a Business Technical Analyst to bridge Enrollment Management, IT, and campus partners. You will analyze needs, translate requirements, and support CRM, SIS, and data governance initiatives across systems.

The role emphasizes data analysis, reporting, and system integrations with vendors, ensuring solutions align with institutional goals and user needs. Strong communication and prioritization are essential.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or related STEM field.
• Four months of experience in a technical analyst, data analyst, or programmer/DBA role.
• Proficient in SQL and data analysis; experience with Banner, Salesforce, or Element451 preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Analyze business processes, workflows, and system functionality to identify opportunities for improvement, automation, and increased efficiency.
• Gather, document, and translate business requirements into functional and technical specifications.
• Support the implementation, configuration, enhancement, and optimization of Enrollment Management and Student Affairs systems, including CRM, SIS, admissions, engagement, and student success platforms.
• Analyze and validate data across systems; identify data quality issues and support data reconciliation, mapping, migration, and governance efforts.
• Develop and maintain reporting requirements, dashboards, business rules, data definitions, and analytical solutions.
• Support system integrations, APIs, data feeds, and automated processes in partnership with IT and vendors.
• Develop test plans and user acceptance testing for new functionality and system changes.
• Participate in technology implementations, process improvement initiatives, system upgrades, and vendor projects.
• Create process documentation, workflow diagrams, standard operating procedures, and user documentation.
• Provide technical and analytical support to Enrollment Management & Student Affairs leadership and functional teams.
• Communicate complex technical and data concepts clearly to both technical and non-technical stakeholders.

Skills

SQL

Data analysis

Communication

Prioritization

Education

Bachelor’s degree in Computer Science, Information Systems, Data Science, or related STEM field

Tools

Oracle

Banner SIS

Salesforce

Element451

Power BI

Tableau

Excel

Git

UC4

Constituo

Job description

East Texas A&M University in Commerce, TX seeks a Business Technical Analyst to bridge Enrollment Management, IT, and campus partners. You will analyze needs, translate requirements, and support CRM, SIS, and data governance initiatives across systems.

The role emphasizes data analysis, reporting, and system integrations with vendors, ensuring solutions align with institutional goals and user needs. Strong communication and prioritization are essential.