Enrollment Success Navigator

Texas State Technical College (TSTC); Waco (TX); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Texas State Technical College (TSTC) is seeking an Enrollment Coach to guide students from enrollment through graduation, collaborating with Admissions, Financial Aid, Registrar, and other departments to ensure a smooth experience and strong persistence and completion rates.

This on-campus, full-time role requires a 40-hour work week, occasional travel, and availability in the evenings or weekends as needed, with a starting hourly wage around $22.00.

Qualifications

• Associate’s Degree required.
• 1-3 years customer service or sales preferred.
• Strong written and verbal communication skills.
• Ability to think critically and solve problems.
• Excellent multitasking and adaptability.
• Evenings/weekends availability and up to 5% travel may be required.

Responsabilités

• Guide students through enrollment, financial aid, and course planning.
• Collaborate with Admissions, Veteran Services, Financial Aid, Registrar, Operations, and Student Services.
• Maintain detailed notes and use advising techniques.
• Outreach to support student success and persistence.

Connaissances

Customer service

Enrollment guidance

Communication

Multitasking

Technology savvy

Formation

Associate’s Degree

Outils

Student Information System (SIS)

Financial Aid systems

Description du poste

Texas State Technical College (TSTC) is seeking an Enrollment Coach to guide students from enrollment through graduation, collaborating with Admissions, Financial Aid, Registrar, and other departments to ensure a smooth experience and strong persistence and completion rates.

This on-campus, full-time role requires a 40-hour work week, occasional travel, and availability in the evenings or weekends as needed, with a starting hourly wage around $22.00.