Enrollment Success Advisor – Debate Programs

Civic Education Group; United States; On-site; USD 60,000 - 80,000; Full time

Job summary

Civic Education Group's CDA program is seeking an advisor to help families choose the right debate program and to strengthen retention. You will be the first conversation families have with CDA after initial interest, guiding them through consultations or trial classes and supporting students advancing to the National Debate Club.

You will handle inbound inquiries, conduct consult calls about class levels and pricing, manage the enrollment pipeline in our CRM, and contribute to nurture campaigns

Qualifications

• Proven ability to manage client lists and achieve sales results.
• Excellent written and verbal communication with parents.
• Strong organizational skills and ability to manage a high-volume inbound pipeline.
• Availability during evenings and weekends.

Responsibilities

• Respond promptly to inbound consultation bookings and trial-class leads, keeping response time short while interest is high.
• Run consultation calls that walk parents through class levels, pricing, and financial aid, and recommend the right next step for their student.
• Own your pipeline end to end in our CRM, from first inquiry through completed enrollment, so no lead goes unanswered.
• Report weekly on call volume, conversion rate, and pipeline health, and flag what's working and what isn't.
• Represent CDA's voice on every call: warm, direct, and honest about what debate can do for a kid.
• Advise and implement nurture campaigns and call follow-ups.

Skills

Client management

Sales outcomes

Written & verbal communication

Organization

Evening/weekend availability

Tools

Pipedrive

Calendly

Job description

Civic Education Group's CDA program is seeking an advisor to help families choose the right debate program and to strengthen retention. You will be the first conversation families have with CDA after initial interest, guiding them through consultations or trial classes and supporting students advancing to the National Debate Club.

You will handle inbound inquiries, conduct consult calls about class levels and pricing, manage the enrollment pipeline in our CRM, and contribute to nurture campaigns